Spa Therapist

4 weeks ago


Broadway, Worcestershire, United Kingdom The Lygon Arms Full time
About the Role

We are seeking a skilled Spa Therapist to join our team at The Lygon Arms Hotel in Broadway, Worcestershire. As a Spa Therapist, you will be responsible for providing exceptional treatments to our guests and members, ensuring smooth operation, record keeping, and client well-being, to our high standards.

Key Responsibilities
  • Deliver high-quality treatments to guests and members, adhering to our standards and time guidelines.
  • Provide exceptional customer service, ensuring a discreet, respectful, and confidential experience for all clients.
  • Develop and maintain product knowledge, educating clients on our products and services.
  • Upsell products during treatments, showcasing your enthusiasm and knowledge to clients.
  • Work collaboratively with colleagues to achieve department goals, being flexible and adaptable when needed.
Requirements
  • Experience in providing high standards of face-to-face customer service and treatments.
  • Ideally Level 3 Beauty Therapy qualified.
  • Strong attention to detail, organisational skills, and a well-presented appearance.
About Us

The Lygon Arms Hotel is a historic coaching inn situated in the heart of Broadway village, offering a unique blend of luxury and relaxation. Our spa is a tranquil oasis, providing the perfect setting for our guests to unwind and rejuvenate.


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