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Employment Advisor

2 months ago

Hounslow, United Kingdom Twining Enterprise Full time

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support.  Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.

The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work.  As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.

A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.

Why Twining Enterprise?

Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

  • NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
  • Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
  • Knowledge and experience of working in a health or social care setting.
  • Evidence of basic counselling skills.
  • Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
  • Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
  • Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
  • Able to present confidently to external stakeholders and partners at various levels.
  • Proven ability to work effectively and be accountable in an outcome-driven environment.
  • Ability to collect and report data to support service performance and evaluation.
  • Excellent computer skills including ability to utilise database and Microsoft packages.
  • Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
  • Knowledge of employment and disability related benefits.
  • Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
  • Willingness to travel in designated Borough of Hounslow.
  • This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

The role holder must also:

  • Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
  • Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
  • Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
  • Receive regular supervision and training to meet individual, team and organization's needs.
  • Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
  • Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.