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Assistant Technologist

4 months ago

London, United Kingdom Soho House & Co Full time
Assistant Technologist - Soho Home

Soho Home...

Soho Home is a modern homewares brand designed for relaxed, sociable living. With more than 25 years of design heritage, our ranges are created to mirror the look and feel of our Soho Houses around the world. Soho Home is an interiors collection from Soho House that includes furniture, lighting, tableware, and accessories created for, and inspired by the Houses.

 

The Role...

As the Assistant Technologist for Soho Home, you will provide administration support to the Quality and Compliance Team, focusing on delivering and managing product and supplier quality performance, safety and legal compliance reports and documents. You will also assist the Technologist in ensuring all products and suppliers perform to the required legislation and quality standards across all countries of operation.

This full time position focuses on maintaining technical files, ensuring accuracy and availability of technical files and documents assisting in maintaining customer's trust and experience through delivery of high-quality product.

Working in a fast-paced environment you will gain experience in product and supplier compliance, product testing and development across an array of product types and categories as required in all countries of operation.

Main Duties...

  • Provide day to day administration support to the team to ensure product and supplier legal compliance.
  • Ensure Technical Files and Trackers are produced and effectively maintained
  • Support with supplier and product review process and document management
  • Clearly articulate, maintain and manage technical files to show due diligence
  • Ensure accuracy and maintenance of data retrieval of product and supplier compliance to support requirements for importation, quality issues and product performance
  • Work closely with internal and external partners on a daily basis supporting customer queries and product compliance issues
  • Monitor and follow up customer complaints
  • Support Head of Quality and Compliance on product and supplier assessment and data review
  • Participate in team projects aligned to core business objectives
  • Represent the Quality and Compliance team when the Head of Quality and Compliance is absent, managing any queries efficiently in a timely manner

 

What We Are Looking For...

The ideal candidate will have a technical-based background / education with a keen attention to detail and the ability to deliver within tight deadlines. Experience in a retail or manufacturing technical role, covering product testing, supplier engagement with an interest in data presentation and analysis is desirable.

  • Capability to reliably follow technical details and direction accurately producing technical documents and reports with a high level of accuracy and detail.
  • Enthusiastic with an eagerness to learn and develop
  • Passion for product
  • Strong attention to detail
  • Adaptable and diligent
  • Happy to provide administrative support to the team
  • Investigative and analytical with an interest in data analysis
  • Ability to work as part of a team or individually
  • Problem solving and willing to be part of the solution
  • Positive outlook and clear focus on high quality
  • Interpersonal skills, communicating effectively and analytically in a clear and concise manner
  • Project and time management skills
  • Good Excel and Powerpoint skills

Benefits...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

  • Soho Friends Membership. Everyone House Membership After 1 Years' Service.
  • Free lunch at Store X Caf in 180 Strand Mondays & Fridays
  • 50% off Food & Drink, 7 days a week
  • Staff Room Rate; Any Bedroom, Any House, $100 a night
  • Private Health and Dental Care
  • Weekly Pay
  • Life Assurance
  • Birthday Day Off
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In Office Dog Policy
  • Season Ticket Loan
  • Christmas Office Closure
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.