Customer Service Advisor

4 weeks ago


Wythenshawe, United Kingdom Optimise Talent Ltd Full time

Customer Service Advisor- £25,000 - £30,000 - Wythenshawe, Manchester – Monday to Friday 9am-5:30pm Hybrid (WFH 3 days)We are on the look out for a Customer Service Advisor for an emerging Financial Services business in the Wythenshawe area of Manchester If you are looking for a role that offers a fantastic work/life balance and you have experience in phone based Customer Service, then this could be an ideal opportunity for you. This position as a Customer Service Advisor will be 37.5 hours per week and also hybrid (3 days WFH)The package for Customer Service Advisor: * A basic salary of £25,000 * An uncapped commission structure that allows you earn circa £500 p/m extra through your call quality and up selling/cross selling * 33 days holidays * Free onsite parking * Amazing offices based in Wythenshawe, Manchester with a games room – pool table, table tennis, free luxury coffee machine * Regular all expenses paid staff socials * Fantastic career development opportunities * Company pensionThe role of Customer Service Advisor: * Handling inbound calls from customers and dealing with their enquiries * Calling customers who have made an enquiry about the products on the website * Providing accurate information and ensuring that FCA guidelines are adhered to at all times * Ensuring a smooth customer service experience for all clientsWhat we want for the Customer Service Advisor: * Experience in working in a phone based customer service role * Experience of working in an FCA regulated environment would be advantageous but not essential * Someone who is customer focussed with good written and verbal communication skillsDoes this Wythenshawe based Customer Service Advisor opportunity sound up your street? Please apply now for immediate consideration



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