Night Front Desk Agent

4 months ago

London, United Kingdom The Standard London Full time
Night Front Desk Agent - London

Night Front Desk Agent

Night Front Desk Agent - working 4 days on 4 days off - 8.00pm through to 8am - 28,641 per annum ( 13.77 per hour)

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling...

At the cultural heart-beat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event and guest spaces. Here at The Standard, we take a slightly different approach to our people and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). We do not ask you to conform, read from a script or follow the rules (ok sometimes there are rules) but not when it comes down to you being able to express yourself or celebrate your individuality.

We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Night Front Desk Agent who will embody our 'Anything but Standard' ethos

At the heart of our hotels are of course of people who through their vibrancy and energy bring our properties to life. We are now seeking a team of diverse and dynamic individuals that will capture the very essence of the Standard London to join our team as Front Desk Agents.

Your role

As a Night Front Desk Agent, you will become part of an exceptional front office team that will engage with our guests from pre-arrival, throughout the guests stay to post departure. Primarily you will provide our guests with unparalleled level of hospitality, from a seamless arrival and departure experience, to extensive reception services, assisting them with their queries and unexpressed wishes. You will help you create an environment where you will not only delight our guest, but also excite and surprise them to create the ultimate guest experience in London, that is anything but Standard

You will of course be on hand to provide information on hotel services and most importantly, as their host, make our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high volume, high energy environment and can manage both detailed administration tasks and guest with ease.

Do you have what it takes to be a Night Front Desk Agent at The Standard, London

While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. 'Standard People' are at the heart of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique microcosm and the context of our venues and city you represent.

While prior experience in a similar role is always useful all are welcome at the Standard; you will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only preempt needs but foresee desires. In addition to this you will also need....

  • A proven background in a customer facing role, ideally gained in a similar 'Lifestyle' or boutique hotel sector
  • A flexibility approach to working hours with the ability to work shifts including, evenings, nights and weekends. This is a fulltime role; however, we have many opportunities for those seeking a more flexible working schedule
  • Have exceptional administration and organisation skills with great attention to detail
  • As the world's premier international City, you will need to be fluent in English, in addition we do of course welcome speakers of other key international languages
  • Experience of using Opera PMS is required
  • We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Front Desk Agent, we'd love to hear from you

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include
  • Meals on Duty
  • Uniform & onsite laundry service
  • Pension Scheme
  • Life Assurance (2 x Annual Salary)
  • Medical Assistance (including online GP and Physio)
  • Employee Assistance Programme with Well-being service
  • Discount platform including GYM
  • Worldwide Travel Discounts via The Standard Advantage platform
  • Employee & Family Rates across all Standard and Bunkhouse properties
  • In-house Experience Programme
  • F&B Discounts ranging from 25-50%
  • Recruitment Referral Bonus up to 1,000
  • Tuition Aid Scheme & subsidised training
  • Season Ticket Loan & Bike 2 Work Scheme
  • Social Committee with regular monthly social activities

  • Night Front Desk Agent

    7 months ago

    London, United Kingdom The Standard Hotel Full time

    **Night Front Desk Agent**: **Night Front Desk Agent**: **Night Front Desk Agent - working 4 days on 4 days off - 10.30pm through to 9am - £28,080 per annum (£13.50 per hour)** The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with...

  • Night Front Desk Agent

    2 weeks ago

    London, United Kingdom Canopy London Full time

    Night Front Desk Agent at Canopy by Hilton London City We have exciting opportunities for Guest Service enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopys London Citys approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a...

  • Front Desk Agent

    7 months ago

    London, United Kingdom The Standard Hotel Full time

    **Front Desk Agent**: **Front Desk Agent**: The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling... At the cultural heart-beat of The Standard are our team who bring to...

  • Front Desk Agent

    6 months ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Front Desk Agent you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest...

  • Night Front Desk Agent

    3 days ago

    London, United Kingdom Hart Shoreditch Hotel, Curio Collection by Hilton Full time

    **Who we are** Inspired by Shoreditch heritage, once the beating heart of craftsmanship, Hart Shoreditch Hotel is a true celebration of craft. Every element of our hotel is considered and put together with care, reflecting our neighbourhood’s authenticity. Our team takes inspiration from the heritage to curate unique, personal and bespoke stays, so that...

  • Night Front Desk Hospitality Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Canopy London Full time

    Night Front Desk Job Opportunity at Canopy London CityWe are looking for a talented and charismatic individual to join our night front desk team as a Night Front Desk Agent. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.About You:You have...

  • Front Desk Agent

    6 months ago

    London, United Kingdom Dorchester Collection Full time

    **Position Overview**: **Who we are**: **Our Hotels **:We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will...

  • Front Desk Agent

    7 months ago

    London, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London’s eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames. Our Front Office Team take pride in creating a guest experience that is original, memorable, and...

  • Front Desk Agent

    4 days ago

    London, United Kingdom Pan Pacific London Full time

    **ABOUT YOU** Pan Pacific London is looking for a Front Desk Agent to join our team. You are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work. You love a vibrant and dynamic environment and being the key person who elevates our guest’s stay by creating personalised experiences. The successful...

  • Night Front Desk Agent

    7 months ago

    London, United Kingdom Hart Shoreditch Hotel, Curio Collection by Hilton Full time

    **Job description** Are you passionate about hospitality and want to work in a friendly and family-feel environment? _Hart Shoreditch Hotel London, Curio Collection by Hilton_ is now looking to recruit a talented and energetic **Night** **Front Desk Agent **who shares the same passion like us! **About us** Our hotel is a true celebration of craft. We take...

  • Front Desk Agent

    7 months ago

    London, United Kingdom London Marriott Grosvenor Square Full time

    As a Front Desk Agent, you will be the first point of contact for our hotel guests. Your exceptional customer service skills and attention to detail will ensure a pleasant and memorable stay for our guests. Your duties will include: - Greeting guests in a friendly and professional manner - Checking guests in and out of the hotel - Answering phone calls and...

  • Front Desk Assistant

    2 weeks ago

    London, Greater London, United Kingdom Front Recruitment Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Assistant to join our team at Front Recruitment. The successful candidate will be responsible for providing exceptional customer service, managing the front of house, and ensuring a smooth day-to-day operation.

  • Front Desk Agent

    6 months ago

    London, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London’s eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames. The Front Desk Agent is the heartbeat of our hotel's operation, offering first impressions and a...

  • Front Desk Agent

    7 months ago

    London, United Kingdom Hart Shoreditch Hotel, Curio Collection by Hilton Full time

    Do you want to **Be A Part** of something unique? We are a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic **Front Desk Agent!** Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these...

  • Front Desk Agent

    7 months ago

    London, United Kingdom Hart Shoreditch Hotel, Curio Collection by Hilton Full time

    Do you want to **Be A Part** of something unique? We are a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic **Front Desk Agent!** Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these...

  • Front Desk Associate

    2 days ago

    London, Greater London, United Kingdom Ennismore Full time

    About the RoleWe are seeking a Front Desk Agent to join our team at Sanderson London.This is a fantastic opportunity to be part of a vibrant and dynamic environment, where you will have the chance to develop your skills and build a successful career in hospitality.As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial...

  • Front Desk Agent

    7 months ago

    London, United Kingdom Holiday Inn London - Camden Lock Full time

    Calling all Receptionists, Front Desk Agents, Switchboard Operators. We are a cosy hotel based in the heart of Camden Town. The hotel is small enough for you to get noticed, yet big enough to gain great experience. As a Front Office Team Member you will be responsible for wowing guests with a smooth-running check-in, the answers to any queries and useful...

  • Night Front Desk Associate

    2 weeks ago

    London, Greater London, United Kingdom CV-Library Full time

    Job OverviewA Night Front Desk position is available at a property management company in Guildford. This role provides front desk support to residents, working a 4 days on, 4 days off shift pattern. The ideal candidate will have excellent written and spoken English skills, as well as experience with MS Office applications.The salary for this position is...

  • Front Desk Professional

    2 weeks ago

    London, Greater London, United Kingdom Ennismore Full time

    **About Ennismore**We are a collection of independent hotels under the Morgans Originals brand, known for our unique lifestyle experience.**Job Title:** Front Desk AgentWe have an exciting opportunity to join our team at Sanderson London as a Front Desk Agent. In this role, you will be the first point of contact for our guests and provide exceptional...

  • Front Desk Agent

    6 months ago

    London, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London’s eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames. We are currently seeking a dedicated and enthusiastic Front Desk Agent to join our team and...