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Duty Manager
4 months ago
Duty Manager - Northwood, London
Your Aramark journey starts here
Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers?
Do you enjoy leading your team to success and are looking for your next challenge?
Are you looking for a challenge on a flexible basis?
We are currently recruiting for a Duty Manager to be a part of our integral team at Northwood HQ, Sandy Lane, Northwood HA6 3HP
Perks of the job
- £29,400 per year
- Full time, 40 hour a week - 5 days over 7
- £20 a year gym membership
- Generous holiday entitlement which increases after 3 full years of service
- Life insurance and Pension contribution
- Cycle 2 Work scheme / Refer a friend scheme
- Love2Shop discounts, including savings on your weekly supermarket shop and weekend treats
- Free on-site parking
- You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within
What you'll be doing
Operational Delivery
- Operational management and financial performance of the unit food and beverage function.
- Work closely with the Head Chef and Bar Stewards to ensure correct stock level are maintained
- Manage and account for client specialist stock
- Champion excellent customer service and effectively implement all agreed customer communication tools in order to build sales
- Ensure quarterly client tariff reviews for Mess Bars are completed in line with contractual specification and client profit return agreement
- Champion excellent customer service and effectively implement all customer communication tools.
- Manage and direct the effective delivery of special functions or events
- Ensure all weekly menus are JSP compliant and accurately presented to the Mess Members
- Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
- Ensure all daily paper / computer work is complete and that inventories and client reports are completed correctly and at the right time.
Compliance
- Knowledge of all applicable personnel policies, labour laws and agreements
- Ensure strict compliance with Aramark Hygiene and Safety requirements
Finance
- Act as a purchasing officer and budget controller for the Food and Beverage function of the Mess with support from Team Leaders/ Senior Team Leaders
Team Management
- Line management, scheduling and performance management of Team Leaders/ Senior Team Leaders, Senior / Head Chefs on site and, in some cases, direct line management of Team Members
- Plan and lead team management meetings and daily briefings
Health and Safety
- Ensure work packs and staff training records are maintained as per company policy.
- Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.
- Raise any issues with clients to line managers to ensure clients resolve the matter.
- Ensure that all food diaries on site are checked and actions taken as appropriate.
Experience
- Previous management experience in the food services or retail industry
- Ability and full confidence in producing reports across all areas of the business
- Lead by example, be able to manage a team of colleagues and have a positive, can do attitude
- A DBS check will be required
Qualifications
- Excellent numeracy skills; strong written and verbal skills
- Food Hygiene Certificate Level 2 or 3
- Health and Safety qualification level 2
- Knowledge of applicable health and safety legislation