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Food and Beverage Supervisor

3 months ago

London, United Kingdom Richmond Hill Hotel Full time
Food and Beverage Supervisor - Richmond

We are looking for an exceptional Food & Beverage Supervisor to come and join us at Richmond Hill Hotel.

Located in the heart of London's greenest borough, we are an independently owned Georgian hotel, just a stone through from the royal park. This is London's gateway to nature.

Our team are the heart and soul of everything we do at the hotel, and their hard work and dedication have earned us recognition from prestigious organizations such as The Sunday Times and The Caterer for being one of the leading employers in the industry.

The award-winning culture at the hotel is progressive, independent, and free-spirited - it's just the fabric of the buildings that's historic, not our approach to business. From our paint to our people, we are a refreshing break from the cookie-cutter hotel chain experience, and we encourage everyone to bring their authentic, best selves to work every day. It doesn't take lavishness or luxury to make someone feel special. Instead, we believe it takes genuine care, thoughtfulness and a team empowered to be creative with their service. These are the qualities that keep our guests coming back time and again.

What's in it for you...

You'll enjoy a competitive annual salary of 28,386.80 plus a monthly service charge averaging 500 per month.

Access to hundreds of online perks & discounts

Free health cashback plan for you and your family

Extra day's holiday for every year you work for us (up to 5 additional days)

Salary sacrifice schemes to help you buy a bike, laptop, or gym membership

Free use of our onsite gym

Bespoke career development through internal and external training schemes

Free meals on duty

Refer a friend scheme, with up to 500 incentive

Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments

Free parking on site

Flexible working patterns, as well as much more...

Is the Food & Beverage Supervisor role right for me?

Are you an experienced Food & Beverage Team leader looking for the next step in your career? Or are you currently a Food and Beverage Supervisor looking to develop further your leadership skills? We are looking for energetic and enthusiastic individuals with a keen desire to drive the team to deliver outstanding, memorable service at Richmond Hill.

As Food & Beverage Supervisor, you will be running the daily operation of our 144 on the Hill Bar and Restaurant on a shift basis, leading the team and to ensure our customers receive the memorable experience we strive for during their dining experience. It is essential to drive and maintain standards of quality to provide efficient, fast, and polite service at all times to maintain the reputation of our restaurant. You must have the ability to supervise and provide support to the operation as well as leading by example when interacting with customers, you will be able to work under pressure in a lively, quirky, and time-sensitive environment.

Key Responsibilities:

Constantly strive to drive and deliver an exceptional guest experience.

Offer recommendations and go above and beyond to make everyone's day special.

Be personable and engaging with our guests in a service style that is relaxed yet professional.

Develop meaningful relationships with all our guests and colleagues.

Strive to become an integral member of a committed supervisory team, ensuring each member takes pride in their work and communicates effectively with one another. Being key support to the Restaurant and Bar Manager in the running of the department.

What we're looking for...

A hunger for hospitality and going the extra mile.

Someone that is willing to bring their best, authentic self to work. Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day.

A creative approach to your role - we believe that a game changing idea can come from anyone, anytime.

Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.

If this sounds like a role you could get excited about, we would love to hear from you

Please note that all applicants must be eligible to live and work in the UK.