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Alexander McQueen Client Advisor
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Alexander McQueen Client Advisor
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Alexander McQueen Client Advisor
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London, Greater London, United Kingdom Alexander Mcqueen Trading Full timeAbout the RoleThe Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI's set through personalized client experience and cross-selling of products, the Client Advisor...
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Alexander McQueen Client Advisor
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London, Greater London, United Kingdom Alexander Mcqueen Trading Full timeAbout the RoleThe Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience.Key ResponsibilitiesProvide exceptional client experience by greeting, listening, and assisting clients in exceeding their needs,...
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Alexander McQueen Client Advisor
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London, United Kingdom Alexander Mcqueen Trading Full timeDescription The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client...
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Alexander McQueen Team Manager
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Alexander McQueen Team Manager
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London, Greater London, United Kingdom Alexander McQueen Full timeJob DescriptionThe Alexander McQueen Team Manager will be responsible for maximizing team performance in order to achieve store targets and goals with a strong focus on people management and development. Working on the shop floor, taking ownership for leading and inspiring the team. Empowering and equipping the team to deliver exceptional service culture and...
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Retail Sales Manager
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Retail Sales Manager
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Alexander Mcqueen Client Advisor
5 months ago
Key Accountabilities
Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritageProactively seize all cross-selling opportunities, utilizing all product categories available in the storeRecruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyaltyStrengthen Client loyalty by participating in the Department or Store's clienteling initiativesEngage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury productsBe driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire storeFoster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the CompanyFollow Company grooming, accordingly with AMQ standards and policiesAct in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executedKey Requirements
You will be able to demonstrate the desired Alexander McQueen behaviours Proven experience in a similar role within fashion retail companies or customer service-related fieldProven ability to drive and exceed individual and store KPIsPossesses genuine interest in fashion and follows industry trends/newsTeam-player mentalityStrong verbal and written communication skillsStrong selling skills and ability to overcome objectionsClient centric approach and an entrepreneurial spiritAbility to work in a fast moving and dynamic environmentLuxury product knowledge with keen interest in fashion trends, luxury market, social media etcAbility to use digital retail tools and CRMAbility to be mobile for extended periods of time
