Claims Advocate â Construction

2 months ago

London, United Kingdom Marsh Full time

R_261975 â Claims Advocate â Construction Professional Indemnity

 

We have a new opening within the Marsh Construction and Infrastructure Practice, where 180 colleagues service all aspects of the sector both in the UK and overseas. We are welcoming applicants who are seeking a challenging and rewarding career as a Professional Indemnity Claims Advocate, dealing with claims on behalf of our UK Contractor and Developer clients. This client facing role is located in Birmingham/ Midlands with flexible working options available.  

 

You will join a dedicated international team of 40 claims professionals who work together to deliver successful outcomes for our clients every day.  

 

What can you expect? 

  • To be part of a high performance solution-focused client service team; 

  • To work with the largest and most dynamic of client portfolios in the construction insurance market; 

  • To make an impact in the claims space, ready to participate in risk portfolio management, working both independently and collaboratively with stakeholders, and helping teammates thrive  

  • Long term career prospects, working within a market leading global insurance broker and an experienced team, including structured learning and qualification opportunities; 

  • To be mentored by senior, experienced colleagues to guide your career development to the next level of knowledge and competence. 

 

The role: 

  • Interaction with our Contractor and Developer clients in relation to their professional indemnity claims arising under their construction related insurance covers in conjunction with colleagues in our client service teams; 

  • To service professional indemnity claims for a portfolio of clients including but not limited to:  

  • Identification of appropriate policy coverage on complex issues and analysis of notifications against the same in order to best assist clients in managing risk exposure; 

  • Provision of claims strategy advice, driving the claims process for clients, with supervision where required, including client claim review meetings, liaison with the insurance market and participation in active claim strategy discussion in order to manage the claims process from notification to closure; 

  • Interacting with insurers and their professional advisors on complex claims queries and policy coverage discussions in order to ensure smooth review of claims for clients; 

  • Collation of data, such as loss statistics, key trends, cost reduction opportunities and other information in order to support recommendations to manage and minimise the clientâs total cost of risk; 

  • Provision of feedback to Claims Management and close interaction with Client Executive, Claims Advocacy and Claims Advisor colleagues  

  • Liaison with the Operations team regarding claims processing and client feedback, escalation of  issues where appropriate to facilitate smooth functioning of the claims process; 

 

What you will be rewarded with? 

  • We offer a competitive salary and comprehensive benefits including private medical and critical illness cover, a pension scheme that is hard to beat, and additional flexible benefits that can be tailored to suit your individual circumstances. 

  • Long term development and career progression opportunities; 

  • Support programmes including: health & welfare, tuition assistance, pension, employee assistance program, employee network groups and volunteer opportunities 

  • 27 daysâ holiday with the option to buy up to 5 additional days or sell up to 3 days 

 

What you need to have:â¯Â 

  • Experience in UK Professional Indemnity, Liability or Construction claims  

  • A desire to progress your career and work in claims management and advocacy in a client facing role as part of a full service team 

  • Excellent communication and interpersonal skills 

  • Negotiation and persuasive engagement skills 

  • An ability to âthink outside the boxâ 

  • Attention to detail and the ability to work under pressure to meet strict deadlines  

  • Ambition to succeed within aâ¯team environment 

 

What makes you stand out: 

  • A degree in Engineering, Business or Law  

  • Experience in a loss adjusting or legal environment 

  • CII qualification 

Marsh is the worldâs leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at TAUK@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one âanchor dayâ per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.

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