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Customer Service Advisor

3 months ago

Cirencester, United Kingdom Tru Talent Full time

Customer Service Advisor

Basic Salary: £12.28 p/h

Working Hours: 45 hours, Monday - Friday (occasional Saturday)

Location: Cirencester

New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.

Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Front of House/CSA/Customer Service Advisor:

  • Excellent Customer Service
  • Multi-tasking and prioritising tasks
  • Attention to detail in all administration
  • Scanning Documents
  • Booking parts

Skills and Qualifications of a Front of House/CSA/Customer Service Advisor:

  • Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role
  • Excellent customer service and organisation skills
  • Good IT skills
  • Experience of cash credit control
  • Excellent administrative skills
  • Ability to work well under pressure and to tight deadlines
  • Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.

Please contact Michael Godden at Tru Talent on (phone number removed) or (phone number removed) or if you can 'Apply Now'.