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1st Line Support

3 months ago

Manchester, United Kingdom Circle Recruitment Full time
1st Line Support / 2nd Line Support - Law Firm Manchester

Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law

I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 1st Line Support Engineer to progress to 2nd line. The firm is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year It's a very exciting time to join.

With great opportunities for progression, their last Service Desk Analyst went onto working as part of their Cyber Security team. This role offers you the chance to work with some experienced 2nd line and 3rd Line Technicians from whom you can learn a lot from

We are looking for a personable individual with good stakeholder management skills, it would be great if you have experience in the Legal Sector but it's not essential. You'll be stepping in to a 1st Line role based in central Manchester for 3 days and week, and 2 days a week are WFH.

You shall be working in the following tech stack

* 1st/2ndLine Support
* Helpdesk / Service Desk support
* Office 365 / Azure / Intune
* TCP/IP / DNS / DHCP / VPN
* Active Directory

My client are big believers in promoting from within, and offer ongoing training and certifications as part of your career journey.

As well as the training and career progression, you can expect a wide array of benefits such as a strong pension scheme, health cover, discretionary bonus scheme, illness cover, gym membership and loads more

For further details and , Apply to jon.brass Circlerecruitment

Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - Circle_Rec and LinkedIn - Circle Recruitment.