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Night Guest Service Assistant

3 months ago

Maidenhead, United Kingdom RBH Hospitality Management Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A NIGHT PORTER AT THAMES RIVIERA HOTEL

What you'll be doing...

Reporting to the Duty Manger , you can expect your working day to include the following. 

You will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel as a whole on nights. The right candidate will also ensure the highest levels of hospitality and service are always provided. 

As Night Guest Service Assistant you will oversee the running of the hotel from sundown to sunrise. This is a hands-on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for administration including the night audit,security walks, you will welcome guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate 

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Nights Team Member, you will need the following qualities and skills. 

Keen to work night shifts Previous experience in a similar role would be preferred Excellent communication skills with confident manner Good team player with a flexible approach Highly motivated, dedicated and reliable

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

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