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Senior Credit Controller

2 months ago

Stevenage, United Kingdom Investigo Full time

Senior Credit Controller

Stevenage, 1 - 2 days in the office.

Up to £35,000 per annum.

The Senior Credit Controller will report into the Credit Control Manager. It is essential you can work well under pressure.

Key Responsibilities:

  • Managing & improving the collections of their ledger.
  • Allocating cash.
  • Monitor the BACS reports & changes to Direct Debits.
  • Communicate effectively with customers to resolve payment issues and disputes.
  • Managing the direct debit process.
  • Maintain and repair relationships with customers.
  • Monitoring existing payment plans.
  • Identifying queries and implementing changes to current processes.
  • Effective credit risk management of ledger.
  • Competency using customer portals, creating clear process documentation for billing/CC.
  • Liaising with other departments for smooth resolutions

Key Attributes:

  • 5+ Years experience in Credit Control with relevant finance experience
  • Experience working with a high-volume ledger.
  • Strong communication skills
  • Strong organisation & time management skills.
  • Enjoys and thrives off a challenge.
  • Passionate about making a difference and delivering outcomes.