Account Manager

1 month ago


Watford, United Kingdom Interaction Recruitment Full time

My client, a thriving FMCG company, is seeking an Account Manager to join their Watford office.

Responsibilities:

Oversee all account management activities for a diverse range of customers.

Handle customer sales ledgers and address overdue debt inquiries.

Serve as a key contact for customers, cultivating close relationships and networks.

Strive to meet monthly targets and KPIs.

Establish and maintain rapport with new and existing clients, ensuring they receive professional yet personable service.

Act as the primary point of contact for your clients/customers.

Answer inbound calls and resolve customer queries.

Manage a high volume of email correspondence.

Perform general administrative tasks.

Advocate for customers to ensure the company understands their key requirements.

Identify and pursue new business opportunities.

Ensure profitability by setting accurate product prices for customer orders and managing pricing for product changes.

Skills and Experience:

Excellent telephone manner and strong communication skills.

Strong organizational and analytical abilities, with the capacity to multi-task and prioritize workloads.

Self-motivated with the ability to work independently.

Effective time management skills and ability to meet tight deadlines.

Strong written communication skills and keen attention to detail.

Proven ability to plan and execute business development strategies.

Demonstrated success in achieving sales targets.

Proficient verbal and written communication skills.

Reliable organizational skills, attention to detail, and solid IT and numerical proficiency.

Capability to work both independently and as part of a team.

Benefits:

Pension

Bonus scheme

Team incentives/ days out

Hybrid



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