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Community Housing Assistant

4 months ago

Maryport, United Kingdom Home Group Full time

Community Housing Assistant Maryport

Cumbria (Hybrid working -home and office working from our office base in Maryport) Permanent, full time 37.5hpw Salary £23,464 with great colleague benefits including Health Care Cash Plan

Home, a place where you belong We have fabulous opportunity for you to join our really awesome Income Collections Team in the role of an Income Community Housing Assistant. Your role in a nutshell, is to provide outstanding customer service and protect our income

Youll be a part of a National Income focused team which will involve the collection of Former Tenant Arrears, arrears Case Management and administration tasks around Universal Credit along with other income collection tasks. Its also about working closely with National colleagues to make sure that we are accountable, commercial, caring and energised with everything we do.

You'll be working for one of the top 10 Great Place's to

Work in the UK You bring A can do positive attitude, youre proactive and well organised, able to work on your initiative.

A real passion for delivering excellent customer service and a genuine desire to help your customers. Confidence working collaboratively with colleagues in other parts of the business and external partners An understanding of housing management, housing law, income and universal credit would be ideal, but theyre not deal breakers