Development Coordinator

2 weeks ago

Oxford, United Kingdom Pembroke College Full time
Role overview

The Development Coordinator will provide administrative support to the Development team. The role is ideal for someone interested in pursuing a career in fundraising and alumni relations as the post-holder will be exposed to a wide range of experiences and training opportunities.

Key responsibilities

The main duties to be carried out by the post-holder include:

Alumni Relations

* Manage the Development team inbox and act as the main point of contact for Pembroke’s alumni and other supporters by email, phone, and in person; Deal with external communications to the office and forward queries to the appropriate colleague where required.

* Produce briefing notes for the Master, Fellows, and other key staff and volunteers prior to events for alumni relations, stewardship, and fundraising purposes.

* Ensure that the alumni pages of the College website are kept up-to-date and contribute to the generation of online content for social media.

* Process credit card payments for events and ensure accurate records are kept and card details handled securely; Provide administrative support to the Pembroke College Ambassador programme.

Operations and Office Management

* Work with the Database and Insights Officer on projects to clean and improve data held on the university-wide DARS database; Process updates to contact and other details submitted by alumni; Ensure that the database is maintained with accurate and up-to-date details on Pembroke alumni and other constituents.

* Deal with payment and pledge-related queries from donors and potential donors.

* Provide logistical support for overseas trips and other visits undertaken by Development staff.

* Take minutes for meetings of the Campaign Board, Development Committee, Alumni Advisory Board, and other groups.

Internal collaboration

* Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary; Provide general support and assistance to the team, particularly for event administration and donor stewardship.

* Support fundraising colleagues with regular giving activities including telethons and mailings; Attend events as required and assist the Senior Alumni Relations Officer to ensure they are successfully delivered.

* Co-ordinate stationery and office supplies including fundraising and alumni relations materials; Collect and deliver post to the Porters’ Lodge.

* To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.

Person specification

Essential

* Educated to degree level or equivalent experience.

* Excellent communication and interpersonal skills; Good analytical, IT, and administrative skills.

* The ability to take the initiative; plus good organisational skills.

* Ability to work within an interdependent team; ability to deal with confidential matters and act with discretion.

Desirable

* Experience in alumni relations, fundraising, customer relations, or a related field; understanding of Gift Aid and international tax-effective giving mechanisms.

* Knowledge and experience of the Higher Education sector.

* Experience of using a CRM database, preferably DARS, and experience of working within a fundraising campaign.

Benefits include Membership of the University pension scheme, Free lunches during working hours, Pension contributions, 30 days of annual leave, Discounted travel pass and cycle-to-work scheme, Access to Employee Assistance Programme, andTraining and professional development opportunities.

Deadline 30 October 2024, 9am

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