Client Services Account Manager

2 weeks ago

Sunderland, United Kingdom NRG. Full time

An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.



All candidates should make sure to read the following job description and information carefully before applying.

As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.


Success comes from effective management of clients and internal stakeholders through clear communication. The goal is to grow and develop client accounts by maximising existing services, increasing sales, and ensuring client satisfaction.


In return for your hard work you will receive a starting salary between £33,000 and £42,000 DOE + bonus, excellent benefits and hybrid working.


Your role:


  • Cultivate strong client relationships, addressing escalations and involving internal staff as needed. Document client business knowledge and communicate it internally.
  • Handle day-to-day queries, ensuring effective communication with clients and internal stakeholders.
  • Gain a deep understanding of products and services to enhance client satisfaction.
  • Manage new product, project, or change briefings, serving as a liaison between clients and internal stakeholders.
  • Support project delivery for new accounts, collaborating with project managers and teams.
  • Prepare monthly and quarterly management packs for structured client reviews, discussing forecasts, improvements, and growth.
  • Generate detailed Management Information reports to keep clients informed of progress and performance.


    About you:

    • Experience within an account management or client facing position, ideally within a BPO.
    • Ability to work under pressure, manage your time effectively and work on your own initiative.
    • Excellent analytical, decision making and problem-solving skills.
    • Self-motivated, ambitious, and determined.
    • Excellent communication skills at all levels.
    • Excellent attention to detail.


      If this sounds like you then we’d like to hear from you.


      Send your CV and a member of our team will be in touch.

  • Client Services Account Manager

    1 week ago

    Sunderland, Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.All candidates should make sure to read the following job description and information carefully before applying.As a Client Services Account Manager, your role will be to build positive...

  • Client Services Account Manager

    2 weeks ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    2 weeks ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    2 weeks ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients. As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation. Success comes from effective management of clients and...

  • Client Services Account Manager

    3 weeks ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    3 weeks ago

    Sunderland, United Kingdom NRG. Full time

    An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients.As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation.Success comes from effective management of clients and...

  • Client Services Account Manager

    2 weeks ago

    Sunderland, Tyne and Wear, United Kingdom NRG. Full time

    Job Description An industry leader in the Business Process Outsourcing industry are looking to appoint a number of Account Managers to support their growing list of global brand clients. As a Client Services Account Manager, your role will be to build positive relationships with key accounts in a growing organisation. Success comes from effective...

  • Water Treatment Accounts Manager

    3 weeks ago

    Sunderland, United Kingdom Future Select Recruitment Full time

    Job Title: Water Treatment Account Manager. Location: Sunderland, Tyne and Wear. Salary / Benefits £35k - £50k + Company Car + Bonus / Commissioning Scheme We are working with a leading name within the Water Treatment / Water Hygiene industry who are seeking to recruit a Water Treatment Account Manager to join them in the North East region. You will be...

  • Water Treatment Accounts Manager

    2 weeks ago

    Sunderland, United Kingdom Future Select Recruitment Full time

    Job Title: Water Treatment Account Manager. Location: Sunderland, Tyne and Wear. Salary / Benefits 35k - 50k + Company Car + Bonus / Commissioning SchemeWe are working with a leading name within the Water Treatment / Water Hygiene industry who are seeking to recruit a Water Treatment Account Manager to join them in the North East region. You will be...

  • Water Treatment Accounts Manager

    2 weeks ago

    Sunderland, United Kingdom Future Select Recruitment Full time

    Job Title: Water Treatment Account Manager. Location: Sunderland, Tyne and Wear. Salary / Benefits £35k - £50k + Company Car + Bonus / Commissioning SchemeWe are working with a leading name within the Water Treatment / Water Hygiene industry who are seeking to recruit a Water Treatment Account Manager to join them in the North East region. You will be...

  • EV Account Manager

    21 hours ago

    Sunderland, United Kingdom Piper Maddox Full time

    As the world transitions towards sustainable energy solutions, the demand for electric vehicle (EV) charging infrastructure continues to rise. We are seeking a dynamic and results-driven Account Manager to join our team in managing relationships with key clients in the EV charging industry. The ideal candidate will have a strong background in sales, account...

  • EV Account Manager

    2 weeks ago

    Sunderland, United Kingdom Piper Maddox Full time

    As the world transitions towards sustainable energy solutions, the demand for electric vehicle (EV) charging infrastructure continues to rise. We are seeking a dynamic and results-driven Account Manager to join our team in managing relationships with key clients in the EV charging industry. The ideal candidate will have a strong background in sales, account...

  • EV Account Manager

    2 weeks ago

    Sunderland, United Kingdom Piper Maddox Full time

    As the world transitions towards sustainable energy solutions, the demand for electric vehicle (EV) charging infrastructure continues to rise. We are seeking a dynamic and results-driven Account Manager to join our team in managing relationships with key clients in the EV charging industry. The ideal candidate will have a strong background in sales, account...

  • EV Account Manager

    2 weeks ago

    Sunderland, United Kingdom Piper Maddox Full time

    As the world transitions towards sustainable energy solutions, the demand for electric vehicle (EV) charging infrastructure continues to rise. We are seeking a dynamic and results-driven Account Manager to join our team in managing relationships with key clients in the EV charging industry. The ideal candidate will have a strong background in sales, account...

  • EV Account Manager

    3 weeks ago

    Sunderland, United Kingdom Piper Maddox Full time

    As the world transitions towards sustainable energy solutions, the demand for electric vehicle (EV) charging infrastructure continues to rise. We are seeking a dynamic and results-driven Account Manager to join our team in managing relationships with key clients in the EV charging industry. The ideal candidate will have a strong background in sales, account...

  • EV Account Manager

    3 weeks ago

    Sunderland, United Kingdom Piper Maddox Full time

    As the world transitions towards sustainable energy solutions, the demand for electric vehicle (EV) charging infrastructure continues to rise. We are seeking a dynamic and results-driven Account Manager to join our team in managing relationships with key clients in the EV charging industry. The ideal candidate will have a strong background in sales, account...

  • Key Account Manager

    7 days ago

    Sunderland, Tyne and Wear, United Kingdom Pin Point Recruitment Full time

    Key Account Manager * Monday - Friday * Hybrid option after passing probation One of Europe's largest communications companies is searching for a talented Key Account Manager to join their Client Services team. Working for a high-profile local employer, you will manage and develop a close working relationship with various key accounts, ensuring all...

  • Accounts Assistant

    1 day ago

    Sunderland, United Kingdom Green Talent Solutions Ltd Full time

    Summary: An Accounts Assistant (AAT qualified or QBE) is required for the Sunderland office. Description: **A full time, permanent role based in Sunderland.** The opportunity to study for ACA/ACCA qualification via the level 7 apprenticeship route is available if desired. Key Responsibilities: - Preparation of accounts from a variety of clients' systems...

  • Management Accountant

    4 days ago

    Sunderland, United Kingdom Nigel Wright Full time

    **The Organisation** A fantastic third sector organisation based in Sunderland are looking for a Management Accountant to join their Finance function and support then through financial year end. **The Role/About You** This position will report into the Head of Finance and support with all aspects of Management Accounts preparation. To be considered for this...

  • Account Executive

    6 days ago

    Sunderland, United Kingdom Gem Partnership Ltd Full time

    **Account Executive** **Salary**:£28,000 - £32,000 + 10-15% Bonus **Location**: Hybrid Working (North East HQ) My client is a rapidly growing organisation with offering a range of services to the Professional Services sector across the UK. As part of their exciting growth plans an opportunity exists to join this business in an Account Executive...