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Customer Care Agent- PRM
2 months ago
Main Duties
Always ensure that you maintain the highest standards of personal hygiene and appearance in accordance with Uniforms Standards Policy.
Responsible for reading the daily brief and ensuring up to date with any operational/terminal changes.
Assist special assistance passengers through the terminal to and from the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques. Being professional, polite, and courteous always.
Perform Customer Care Agent (CCA) duties as directed by Operations Control. Escorting arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy (if you in a possession of valid driving licence & have received relevant training, you are expected to operate a buggy), as depicted by their categorisation.
Whats Required
Full UK driving license
Previous airline/ airport experience
Basic IT skills
Whats on Offer?
Opportunity to work in the exciting aviation industry
£12.68 - £13.34ph
Paid weekly every Friday
Work until October with potential to be kept on or move to a new role within the airport