Current jobs related to Guest Experience Manager - Windsor - Fairmont Windsor Park
-
Overnight Guest Services Manager
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeNight Operations Team SupervisorJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Typically follows a 4 on 4 off shift pattern of 7:30pm – 7:30amContract Type: Permanent, hourly paidJoin our dynamic team at the LEGOLAND Windsor Resort, where we are excited to welcome a Night Operations Team Supervisor to enhance our guest experience.In this...
-
Guest Service Manager
3 weeks ago
Windsor, United Kingdom COREcruitment International Full timeMy client is looking for a Guest Service Manager to join their 5-star hotel on the edge of London. As Guest Service Manager your primary responsibility is to oversee the front desk and to ensure the guests experience a fantastic experience. We are looking for someone with fantastic customer service skills and a born leader so that the guest receives the best...
-
Guest Services Assistant
3 months ago
Windsor, United Kingdom LEGOLAND Parks Full time**Guest Services Assistant** **Location**:LEGOLAND® Windsor Resort, Windsor, SL4 4AY **Hours**:Full time fully flexible, any 5 days out of 7 (immediate start) **Pay**: up to £10.42 per hour + pension, ongoing training and Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world **About...
-
Guest Services Supervisor
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom DCT Recruitment Full timePosition OverviewDCT Recruitment Ltd is seeking a **Front of House Manager** for a prestigious client in the hospitality sector.Key Responsibilities:Oversee and direct all front-of-house functions to guarantee seamless service delivery.Train, mentor, and motivate the front-of-house personnel to provide exceptional guest experiences.Collaborate with culinary...
-
VIP Experience Coordinator
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeJob Title: VIP Experience CoordinatorJob Type: Seasonal (Fixed End Date)Location: LEGOLAND Windsor ResortHours: Full time fully flexible, any 5 days out of 7, shift times vary but can start from 7:00am (early shift) and finish after 11:00pm late shift)Contract Type: SeasonalAbout the RoleWe are seeking a highly motivated and enthusiastic VIP Experience...
-
Guest Services Team Leader
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeHospitality Front Desk SupervisorJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Full time, across a 7-day rota, with shifts between 7am and 10pm on a rotational basisContract Type: Permanent, hourly paidJoin our dynamic team at the LEGOLAND Windsor Resort, where we are seeking a dedicated Hospitality Front Desk Supervisor to enhance our...
-
Guest Services Team Supervisor
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeHotel Reception Team LeaderJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Full time, across a 7-day rota, with shifts between 7am and 10pm on a rotational basisContract Type: Permanent, hourly paidAt the LEGOLAND Windsor Resort, we are excited to welcome a new Hotel Reception Team Leader to our vibrant team.In this pivotal role, you will...
-
Guest Excellence Engagement Coordinator
1 week ago
Windsor, United Kingdom Legoland Full timeGuest Excellence Engagement Coordinator - Windsor, BerkshireWhat you'll bring to the teamLocation: LEGOLAND® Windsor Resort, Windsor, SL4 4AYHours: Full time fully flexible, any 5 days out of 7, hours can be between 8am – 7pm on a rotational basis in alignment with our operational calendarContract Type: Permanent, hourly paidHere at the LEGOLAND...
-
Guest Excellence Engagement Coordinator
9 hours ago
Windsor, United Kingdom Legoland Full timeGuest Excellence Engagement Coordinator - Windsor, BerkshireWhat you'll bring to the teamLocation: LEGOLAND® Windsor Resort, Windsor, SL4 4AYHours: Full time fully flexible, any 5 days out of 7, hours can be between 8am – 7pm on a rotational basis in alignment with our operational calendarContract Type: Permanent, hourly paidHere at the LEGOLAND...
-
Guest Service Manager
1 month ago
Windsor, Berkshire, South East, United Kingdom Corecruitment International Full timeMy client is looking for a Guest Service Manager to join their 5-star hotel on the edge of London. As Guest Service Manager your primary responsibility is to oversee the front desk and to ensure the guests experience a fantastic experience. We are looking for someone with fantastic customer service skills and a born leader so that the guest receives the best...
-
Hotel Operations Manager
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom LEGOLAND Windsor Resort Full timePosition: Hotel Operations ManagerLocation: LEGOLAND Windsor ResortHours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7), including regular evenings and weekends, with occasional night shift cover.Contract Type: Permanent, salariedOverview:At LEGOLAND Windsor Resort, we are excited to announce an opportunity for a Hotel Operations Manager to...
-
Assistant Night Manager
2 weeks ago
Old Windsor, United Kingdom Arora Hotels Limited Full timeAbout Our CompanyArora Hotels Limited is a leading hospitality company that offers a unique blend of luxury and elegance. Our mission is to provide exceptional guest experiences and to be a leader in the industry.Our HotelFairmont Windsor Park is a stunning retreat surrounded by 40 acres of beautiful countryside. Our five-star hotel features 251 luxurious...
-
Assistant Night Manager
2 weeks ago
Old Windsor, United Kingdom Arora Hotels Limited Full timeAbout Our CompanyArora Hotels Limited is a leading hospitality company that offers a unique blend of luxury and elegance. Our mission is to provide exceptional guest experiences and to be a leader in the industry.Our HotelFairmont Windsor Park is a stunning retreat surrounded by 40 acres of beautiful countryside. Our five-star hotel features 251 luxurious...
-
Assistant Night Manager
7 days ago
Old Windsor, United Kingdom Arora Hotels Limited Full timeAbout Our CompanyArora Hotels Limited is a leading hospitality company that offers a unique blend of luxury and elegance. Our mission is to provide exceptional guest experiences and to be a leader in the hotel industry.Our HotelFairmont Windsor Park is a stunning retreat surrounded by 40 acres of beautiful countryside. Our five-star hotel features 251...
-
Assistant Night Manager
7 days ago
Old Windsor, United Kingdom Arora Hotels Limited Full timeAbout Our CompanyArora Hotels Limited is a leading hospitality company that offers a unique blend of luxury and elegance. Our mission is to provide exceptional guest experiences and to be a leader in the hotel industry.Our HotelFairmont Windsor Park is a stunning retreat surrounded by 40 acres of beautiful countryside. Our five-star hotel features 251...
-
Reception Manager
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom The Ivy Collection Full timeAbout The Ivy CollectionThe Ivy Collection is a renowned restaurant brand with a history of over 100 years, celebrated for its exceptional fine dining experience.Role OverviewWe are seeking a highly skilled and charismatic Reception Manager to join our dynamic team at one of our esteemed restaurants. As a key member of our front-of-house team, you will be...
-
Reception Manager
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom The Ivy Collection Full timeAbout The Ivy CollectionThe Ivy Collection is a renowned restaurant brand with a history of over 100 years, celebrated for its exceptional fine dining experience.Role OverviewWe are seeking a highly skilled and charismatic Reception Manager to join our dynamic team at one of our esteemed restaurants. As a key member of our front-of-house team, you will be...
-
Reception Manager
6 days ago
Windsor, Windsor and Maidenhead, United Kingdom The Ivy Collection Full timeAbout The Ivy CollectionThe Ivy Collection is a renowned restaurant brand with a history of over 100 years, celebrated for its fine-dining excellence. We are seeking a passionate and dedicated individual to join our dynamic team as a Reception Manager.Key ResponsibilitiesEnsure all guests receive a positive and professional first impression of the...
-
Reception Manager
6 days ago
Windsor, Windsor and Maidenhead, United Kingdom The Ivy Collection Full timeAbout The Ivy CollectionThe Ivy Collection is a renowned restaurant brand with a history of over 100 years, celebrated for its fine-dining excellence. We are seeking a passionate and dedicated individual to join our dynamic team as a Reception Manager.Key ResponsibilitiesEnsure all guests receive a positive and professional first impression of the...
-
Hotel Operations Duty Manager
4 weeks ago
Windsor, United Kingdom Legoland Full timeHotel Operations Duty Manager - Windsor, Berkshire Job Type: Full Time Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7), regular evenings and weekends, occasional night shift cover Contract Type: Permanent, salaried Here at the LEGOLAND Windsor Resort our 2024 season...
Guest Experience Manager
4 months ago
Located in a beautiful country setting with over 200 bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.
Guest Experience Manager Competitive plus great benefits
We treat our people like family and our guests like royalty
Fairmont Windsor Park are looking for a Guest Experience Manager devoted to turning moments into memories for our guests.
As a Guest Experience Manager with Fairmont Windsor Park, your job is to execute the Service Promise to our Guests through the proper training provided through the Brand’s Service Essentials. In order to deliver on this promise, it all starts with the right attitude and eagerness to develop team members. Lead the Front of House team on all experience journeys across guest arrival, in house and departure with reception, maintaining to cashiering standards and providing guest Services assistance for the unique service delivery.
What we are looking for:
Previous major brand experience in a Front of House management role, or a proven supervisory role in a 5-star luxury environment is preferred Degree or diploma in Hospitality Management is an asset A hands-on professional with a natural ability to motivate, train and inspire the guest relation team members A passion for high quality guest service with attention to details and ability to multitask Excellent written and verbal communication, interpersonal and leadership skills Proficient with Microsoft Office suite required and excellent knowledge of OperaWhat do we offer:
A very competitive salary Generous service charge Tastecard membership Enhanced holiday allowance after 5 years’ service Discounted hotel room rates across our hotels, for you and your friends and family Training and career opportunities Excellent employee facilities including dedicated restaurant A range of Accor Hotels Benefits Discount on Merlin Attraction tickets Free meal on dutyApply now to be our new Guest Experience Manager.
