Night Support Worker

2 weeks ago


Torfaen County Borough, United Kingdom The Wallich Full time

Hours of Work:  Average of 37.5 hours per week – following a 2 week rolling rota of night shifts.

Project Information:

The Torfaen Accommodation and Support Hub is an innovative and exciting project located within the heart of Pontypool that will provide information, advice, support and accommodation to residents of Torfaen who are experiencing homelessness or struggling with housing issues.  A newly reconfigured provision within a listed building the service will host 15 units of accommodation alongside the provision of multi agency drop in hub where people can access information, advice and support.

The service is an integral part of the Local Authorities approach to responding to homelessness in Torfaen and founded on a partnership and multi agency model of delivering information, support, assistance and accommodation to prevent and resolve homelessness.

Purpose of Role:

To provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources. 

Main Duties and Responsibilities:

To provide support to the residents of the project.

To assist in monitoring the effectiveness of the project ensuring objectives and targets are met.

To assist with the project’s housing management functions.

To assist in the overall running of the project.


 


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