Shift Technician-TCS

Shift SatCom Technician 
Permanent, Full time (Shift pattern may vary)
Bordon, GU35 9JE

Competitive salary plus benefits 

Serco are recruiting for a Shift SatCom Technician to support the Operations Team at our TCS Contract in Bordon, Hampshire.  

As a Shift SatCom Technician, you will provide configuration and real time operation of a variety of satellite ground and communications system. You will also carry out performance of routine maintenance, system checks and tests, and fault troubleshooting / rectification. 

In the role, you will be working as part of a shift team on a rotating shift pattern designed to provide 24/7/365, flawless, uninterrupted satellite support.

The Technician provides Subject Matter Expertise and leadership as required. 

Main Accountabilities:

• Comply with the Serco Management Systems, UK, Europe and TCS policies / procedures
• Operate the ARTS, RBC and COMM systems as directed by the Shift Supervisor or representative.
• Carry out or assist with planned maintenance activities and system troubleshooting as required.
• Provide technical expertise in fault finding during corrective maintenance activities.
• Will act as Senior person in area when required and check and report all events to the duty Supervisor.
• If requested by the COO deputize for the Duty Supervisor if absent, for day to day running of shift, including hand overs.
• Carry out planned maintenance in accordance with information from the site’s PMI database.
• Document all maintenance activity in accordance with site procedures in electronic and paper form.
• Carry out Risk assessment and Planned General Inspections as required
• Achieve and maintain the required certification levels.
• Ensure all relevant operational and quality health & safety procedures are adhered to.
• Promote and uphold company values, acting as a role model for the company and site.
• Promote an innovative and professional culture, working with Department Management and peers enabling a high-performance culture across the department ensuring Serco Governing Principles are fundamental to the operation
• WAH conversant with requirements and able to instruct the safety person when required

What you’ll need to do the role:

• GCSE Grade C Math’s and English.
• Electronic Engineering BTEC Level 3. (Minimum).
• Demonstrate Experience in Electrical, Electronics, RF & IT Comms & Mechanical environment.
• CompTIA Network+ and subsequently Security + as required. (Or willing to work towards)
• Good knowledge of the Microsoft MS packages.
• Ability to achieve SC Clearance.
• Full Driving Licence and a willingness to drive company vehicles.
• Willing to become Crypto Authorised if required
• Willing to become a rescue climber

What we offer

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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