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Mortuary Assistant Technical/ Bereavement Services Officer

2 months ago

Hereford, United Kingdom NHS Full time
Mortuary Assistant Technical/ Bereavement Services Officer

An exciting opportunity has arisen within the Mortuary and Bereavement Team for a Mortuary and Bereavement Assistant.

We are looking for a motivated individual who can work in a focused and highly organised way to join the Bereavement and Mortuary team.

The successful candidate will work within a small but busy team dealing with a wide range of Trust staff, including the Medical Examiners service, Funeral Directors and external partners.

The successful candidate will have experience in a public facing role with excellent communication skills and the ability to prioritise their workload to achieve tight deadlines. They will ensure that all tasks are completed to a high standard and in line with the department's processes and practices.

The ideal candidate will have excellent communication skills, attention to detail and remain confidential at all times, and be able to work effectively as part of a team.

You will be valued and supported, with career development opportunities available.

Main duties of the job

To support the delivery of a comprehensive administration and support function to the Bereavement and Mortuary teams, this will include administration support for the mortuary service including the EDEN mortuary data base. Supporting the Bereavement Officer with Administration tasks and providing cover for the Bereavement Officer for annual leave/sickness.

To work alongside a small team of Bereavement and Mortuary staff to provide an efficient and compassionate service, liaising with relatives, Coroners Officers, Medical Examiners, Funeral Directors and other staff as required.

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification
Education & Qualifications
  • Good standard of Education demonstrated by GCSE grades A-C in Maths, English and a Science subject.
Skills, Knowledge & Abilities
  • Awareness of Health and Safety matters.
  • Understanding the importance and maintaining confidentiality.
  • Good telephone manner and written communication skills.
  • Work within safe systems of work and report any deficiencies in those systems to the Departmental Manager.
Experience
  • Experience of working within a healthcare setting or other professional experience.
  • Experience of working in a mortuary or funeral director.
Personal Attributes
  • Adaptability and flexibility of changing work environment.
  • Professional calm and efficient manner.
  • Has a degree of empathy.
  • Must be prepared to manoeuvre and handle heavy bodies.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,071 to £25,674 a year, per annum, pro rata.

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