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Customer Service Advisor in Harrogate)

2 months ago


Harrogate, United Kingdom Kemp Recruitment Limited Full time

Job Role: Customer Service Advisor 

Rota : Monday – Friday – DAYS

Salary: £27,000

My client, a large Tool / Plant / Powered Access hire company operating Nationwide, are looking for a Customer Service Advisor to join their team.

The role of Customer Service Advisor in brief:

Taking hire enquiries via telephone, email and our online ordering system.

Checking availability of machines and ensuring that machine statuses are always up to date on our systems.

Coordinating with the engineering and transport teams to ensure that the correct machines are ready and delivered to customer sites.

Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries.

The ideal candidate for Customer Service Advisor:

Previous experience in a Plant, Powered access, Tool or Material Handling industries.

Good knowledge of Microsoft packages, and computer skills in general.

Good communication skills.

Next steps:

INDMG