Service Inside Sales
4 weeks ago
Role: Service Inside Sales - Surgical
Location: Remote
In the role of you will be essential in sales of service contracts for our state-of-the-art surgical equipment. You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products.
What You Can expect:
Retention and development of the service contracts business within the surgical team. Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. Partner with Key Account Managers, Field Service Managers and Customer service to manage client accounts effectively. Provide reporting on all service contract revenue, including areas of risk i.e. End of Life products. Achieve sales forecast objectives for service contracts for capital equipment. Build and maintain relations with both internal and external partners maintaining high standards of communication throughout. Maintain up-to-date computerized account information, hospital lists, and customer files.What We Expect:
A proven success in inside selling within a service industry. The ability to successfully develop relationships with customers and support site requirements. Excellent interpersonal, problem solving, organizational and communication. Flexibility, innovative, self-motivation and team orientated; good judgement, a strong work ethic and personal integrity based on a high value system Expertise in MS Office: Outlook, Microsoft Word, Excel, CRM systems and familiarity with other business software.If you are passionate about driving sales and understand the critical nature of service contracts in the surgical device industry, please apply today
Join us in our mission to support healthcare providers with outstanding service solutions.
#LI-JD1 #LI-Remote
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