Field Service Engineer

2 weeks ago

Flackwell Heath, United Kingdom Prospero Integrated Full time

Field Service Engineer required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for Field Service Engineer.
If you are a Field Service Engineer in the Audio Visual industry, please do read on:

Working with the After Sales Coordinator, you will be responsible for providing and arranging support to Service Contract customers at hq. As a Field Service Engineer you will provide support to more junior engineers as well as performing all servicing, maintenance and breakdown visits as well as accurately collating and administering callout sheets / records and asset registers for all contract customer records. You will also be required to manage offsite repairs and ensure revisits are completed within the limits of the Service Level Agreement.

Main Responsibilities

1) Carry out scheduled maintenance visits in line with the Service Contracts level agreement, including administration of asset registers which must be updated following each preventative maintenance (PM) visit and fed back to the After Sales Coordinator.
2) Provide guidance and support to the Aftersales Coordinator and the more junior engineers, showing responsibility to the division as a whole
3) Carry out all service visits as required, with reference to any agreed response time, including timely completion of Service Report and feedback to customer and After Sales Coordinator.
4) Carry out any necessary repair works on-site as appropriate and complete necessary paperwork and communication with the After Sales Coordinator.
5) Liaise with After Sales Coordinator in regards to all incoming Service Calls logged and attend bookings and feedback to After Sales Coordinator.
6) Attend follow up service visits: Document and monitor any outstanding issues and communicate with After Sales Coordinator to organise completion within the schedule and to best meet customer expectations.
7) Tracking & Reporting: Complete and present your paperwork to the After Sales Coordinator and keep information up-to-date and accurate.

Requiremenents:

  • At least 5 years' experience in a service engineering role and other experience in the Audio Visual and Technological industry.
  • Proactive approach and able to react quickly and calmly to customer demands.
  • Must have an excellent understanding of integrated Audio Visual systems, their maintenance requirements, and the software and hardware that comprise them.
  • Manage your own work and travel time to meet deadlines and keep to daily schedule.

If this sounds like your next career step, apply and I will be in touch to discuss further.

  • Field Service Engineer

    1 month ago

    Flackwell Heath, United Kingdom Future Engineering Recruitment Ltd Full time

    Field Service Engineer High Wycombe 30, ,000 Basic + Overtime (OTE 60,000) + Training + Progression + Company Van + Travel Paid + Amazing Pension + Package + Immediate Start Earn in excess of 60'000 in your first year as a Field Service Engineer working for a company that manufactures high quality products and offers fast progression opportunities to senior...

  • Electronics Field Service Engineer

    3 days ago

    Flackwell Heath, United Kingdom TRS Consulting Full time

    The Role: Electronics Field Service Engineer, Laboratory ImagingThis market leader seeks to recruit a technically motivated and customer-focused Electronics Field Service Engineer responsible for: Service, installation, repair, and calibration of a wide range of sophisticated laboratory imaging systems, utilised within pathology departments, NHS...

  • Electronics Field Service Engineer

    3 days ago

    Flackwell Heath, United Kingdom TRS Consulting Full time

    The Role: Electronics Field Service Engineer, Laboratory ImagingThis market leader seeks to recruit a technically motivated and customer-focused Electronics Field Service Engineer responsible for: Service, installation, repair, and calibration of a wide range of sophisticated laboratory imaging systems, utilised within pathology departments, NHS...

  • Field Service Engineer

    3 days ago

    Flackwell Heath, United Kingdom CPJ Recruitment Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at CPJ Recruitment. As a Field Service Engineer, you will be responsible for providing effective and technically competent breakdown and preventative maintenance services to products and systems at various customer sites.Key ResponsibilitiesTo provide technical support and...

  • Field Service Engineer

    2 days ago

    Flackwell Heath, United Kingdom CPJ Recruitment Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at CPJ Recruitment. As a Field Service Engineer, you will be responsible for providing effective and technically competent breakdown and preventative maintenance services to products and systems at various customer sites.Key ResponsibilitiesTo provide technical support and...

  • Field Service Engineer

    6 days ago

    Flackwell Heath, United Kingdom Prospero Integrated Full time

    Job Summary:Prospero Integrated is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the Audio Visual industry.Main Responsibilities:Technical Support: Provide technical support and maintenance services to clients,...

  • Field Service Engineer

    3 days ago

    Flackwell Heath, United Kingdom Prospero Integrated Full time

    Job SummaryProspero Integrated is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the Audio Visual industry.Main ResponsibilitiesPreventative Maintenance Visits: Carry out scheduled maintenance visits in line with...

  • Field Service Engineer

    3 days ago

    Flackwell Heath, United Kingdom Prospero Integrated Full time

    Job SummaryProspero Integrated is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the Audio Visual industry.Main ResponsibilitiesPreventative Maintenance Visits: Carry out scheduled maintenance visits in line with...

  • Field Service Engineer

    3 days ago

    Flackwell Heath, United Kingdom Prospero Integrated Full time

    Job Summary:Prospero Integrated is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support to our clients in the Audio Visual industry.Main Responsibilities:Preventative Maintenance: Carry out scheduled maintenance visits in line with the Service Contracts level...

  • Field Service Engineer

    2 days ago

    Flackwell Heath, United Kingdom Prospero Integrated Full time

    Job Summary:Prospero Integrated is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support to our clients in the Audio Visual industry.Main Responsibilities:Preventative Maintenance: Carry out scheduled maintenance visits in line with the Service Contracts level...

  • Field Service Engineer

    6 days ago

    Flackwell Heath, United Kingdom Heels & Brogues Group Full time

    Job Title: Field Service Engineer - Coffee Equipment SpecialistCompany: Heels & Brogues GroupLocation: High WycombeJob Type: Full-timeSalary: From £34,000 OTE £50,000Benefits:Private Medical Insurance (Taxable Benefit)Company Van (Available for private use, Taxable Benefit)Full Uniform/PPELaptop, Mobile Phone, Company Credit Card, and Fuel Card25 Days...

  • Apprentice Field Service Technician

    2 days ago

    Flackwell Heath, United Kingdom Heels & Brogues Group Full time

    Job Title: Field Service EngineerCompany: Heels & Brogues GroupLocation: High WycombeJob Type: Full-timeSalary: From £34,000 OTE £50,000Benefits:Private Medical Insurance (Taxable Benefit)Company Van (Available for private use, Taxable Benefit)Full Uniform/PPELaptop, Mobile Phone, Company Credit Card, and Fuel Card25 Days Annual Leave plus bank...

  • Apprentice Field Service Technician

    3 days ago

    Flackwell Heath, United Kingdom Heels & Brogues Group Full time

    Job Title: Field Service EngineerCompany: Heels & Brogues GroupLocation: High WycombeJob Type: Full-timeSalary: From £34,000 OTE £50,000Benefits:Private Medical Insurance (Taxable Benefit)Company Van (Available for private use, Taxable Benefit)Full Uniform/PPELaptop, Mobile Phone, Company Credit Card, and Fuel Card25 Days Annual Leave plus bank...

  • Apprentice Field Service Technician

    2 days ago

    Flackwell Heath, United Kingdom Heels & Brogues Group Full time

    Job Title: Field Service EngineerCompany: Heels & Brogues GroupLocation: High WycombeJob Type: Full-timeSalary: From £34,000 OTE £50,000Benefits:Private Medical Insurance (Taxable Benefit)Company Van (Available for private use, Taxable Benefit)Full Uniform/PPELaptop, Mobile Phone, Company Credit Card, and Fuel Card25 Days Annual Leave plus bank...

  • Apprentice Field Service Technician

    2 days ago

    Flackwell Heath, United Kingdom Heels & Brogues Group Full time

    Job Title: Field Service EngineerCompany: Heels & Brogues GroupLocation: High WycombeJob Type: Full-timeSalary: From £34,000 OTE £50,000Benefits:Private Medical Insurance (Taxable Benefit)Company Van (Available for private use, Taxable Benefit)Full Uniform/PPELaptop, Mobile Phone, Company Credit Card, and Fuel Card25 Days Annual Leave plus bank...

  • AV Field Service Technician

    6 days ago

    Flackwell Heath, United Kingdom Accelerated People Management Full time

    Job Summary:We are seeking an experienced AV Field Service Engineer to join our team at Accelerated People Management Ltd. As a key member of our technical team, you will be responsible for providing expert technical support and maintenance services to our clients across various corporate sites.Key Responsibilities:Fulfilling maintenance and repairs of...

  • AV Field Service Technician

    2 days ago

    Flackwell Heath, United Kingdom Accelerated People Management Full time

    Job Summary:We are seeking an experienced AV Field Service Engineer to join our team at Accelerated People Management Ltd. As a key member of our technical team, you will be responsible for providing expert technical support and maintenance services to our clients across various corporate sites.Key Responsibilities:Fulfilling maintenance and repairs of...

  • AV Field Service Technician

    2 days ago

    Flackwell Heath, United Kingdom Accelerated People Management Full time

    Job Summary:We are seeking an experienced AV Field Service Engineer to join our team at Accelerated People Management Ltd. As a key member of our technical team, you will be responsible for providing expert technical support and maintenance services to our clients across various corporate sites.Key Responsibilities:Fulfilling maintenance and repairs of...

  • Electro/Mechanical Field Service Technician

    3 days ago

    Flackwell Heath, United Kingdom Rise Technical Recruitment Full time

    Job Summary:Rise Technical Recruitment is seeking a highly skilled Electro/Mechanical Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and repair services to our clients across a local patch.Key Responsibilities:Perform electro/mechanical service and product repair tasksWork...

  • Electro/Mechanical Field Service Technician

    2 days ago

    Flackwell Heath, United Kingdom Rise Technical Recruitment Full time

    Job Summary:Rise Technical Recruitment is seeking a highly skilled Electro/Mechanical Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and repair services to our clients across a local patch.Key Responsibilities:Perform electro/mechanical service and product repair tasksWork...