Customer Liaison Officer

3 days ago


United Kingdom TSR Recruitment Limited Full time

Customer Liaison Officer - Social Housing

Worthing

Up to GBP30,000 + Car Allowance

TS Recruitment are working with a Property Services Contractor who are actively recruiting a Customer Liaison Officer / Planner / Scheduler who has experience meeting customers face to face.

This role will involve community to tenants houses.

  • Preparing correspondence to cover issues such as access, delay in works, changing/adding works and resolving issues
  • Dealing with residents' complaints and issues, either via email, phone, or visits to their home
  • Collecting KPIs upon work completion, and logging the results
  • Arranging appointments for workers and subcontractors where necessary
  • Building good relationships with the residents

Essential Skills/Knowledge

  • Driving license is essential
  • Strong face-to-face customer service experience
  • Good communicator, both oral and written
  • Flexible to accommodate the needs of the residents
  • Excellent time keeping and organisational skills
  • Basic IT knowledge

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence



  • United Kingdom Dawsongroup Full time

    Job Summary:The Service Coordinator plays a pivotal role in providing exceptional customer service and supporting the Office Manager in ensuring all duties are completed accurately and within set timeframes. This position is crucial in meeting department targets and objectives in our fast-paced environment.Key Responsibilities:Act as the primary point of...


  • United Kingdom Dawsongroup Full time

    Job Summary:The Service Coordinator plays a pivotal role in providing exceptional customer service and supporting the Office Manager in ensuring all duties are completed accurately and within set timeframes. This position is crucial in meeting department targets and objectives in our fast-paced environment.Key Responsibilities:Act as the primary point of...


  • Larkhill (SP4 8NR), United Kingdom Serco Limited Part time

    Contract Type: Part Time, Permanent  Location: Larkhill, Wiltshire, SP4 8NRWorking Hours:  Up to 16 hours per week, 3 days, Tuesday & Wednesday and 3rd day anySalary:  £25,000 pro rata  Are you an experienced Customer Service professional with an interest in the Armed Forces?VIVO are seeking a Repairs Liaison Officer to build and maintain excellent...

  • Office Administrator

    3 weeks ago


    United Kingdom CAPS CASES Full time

      The Office Administrator will help ensure that the office operates efficiently and supports the needs of our customers, suppliers, and colleagues. This role requires a proactive individual with excellent organizational skills, attention to detail, and the ability to multitask effectively. Relationships:   a) Responsible to: Site Manager Northampton b)...


  • United Kingdom DACHSER Full time

    Role: Export Customs Supervisor Contract: Permanent Hours: M/F 1300 - 2200 Location: Northampton Why work for DACHSER? We’re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms...


  • United Kingdom IC Resources Full time €35,000 - €45,000

    Customer Service and Office Manager My client is a small med-tech scale-up based just outside of Oxford. They are expanding and are seeking a Customer Service and Office Manager to join their team! As Customer Service and Office Manager, you will be following up with customers, confirming their orders are correct, taking inbound calls and emails and...

  • Customer Care Advisor

    2 weeks ago


    United Kingdom Language Matters Recruitment Consultants Ltd Full time €27,000

    Job Reference: PG 24927.3 Job Title: Customer Care Advisor - Luxury Brand Job Type: Contract (5 month fixed term contract until 31st January) Location: Central London (flexibility to work hybrid after training) Salary: £27,000 per annum An exciting role has arisen for a Customer Service Advisor to join a successful Luxury Retail and e-commerce team...

  • Customer Care Advisor

    2 weeks ago


    United Kingdom Language Matters Recruitment Consultants Ltd Full time €27,000

    Job Reference: PG 24927.3 Job Title: Customer Care Advisor - Luxury Brand Job Type: Contract (5 month fixed term contract until 31st January) Location: Central London (flexibility to work hybrid after training) Salary: £27,000 per annum An exciting role has arisen for a Customer Service Advisor to join a successful Luxury Retail and e-commerce team...

  • Office Manager

    2 weeks ago


    United Kingdom Simpson Judge Ltd Full time €35,000 - €40,000

    Office Manager for internationally renowned Design Studio Onsite in Soho, London £35,000 to £40,000 p.a. dependent on experience 9am to 6pm, Monday to Friday Experience with Xero software would be highly advantageous We are seeking a detail-oriented and organised Office Manager and Administrator to join an internationally renowned Product Design...

  • Office Manager

    2 weeks ago


    United Kingdom Simpson Judge Ltd Full time €35,000 - €40,000

    Office Manager for internationally renowned Design Studio Onsite in Soho, London £35,000 to £40,000 p.a. dependent on experience 9am to 6pm, Monday to Friday Experience with Xero software would be highly advantageous We are seeking a detail-oriented and organised Office Manager and Administrator to join an internationally renowned Product Design...


  • United Kingdom IC Resources Full time €35,000 - €45,000

    Customer Service and Office Manager My client is a small med-tech scale-up based just outside of Oxford. They are expanding and are seeking a Customer Service and Office Manager to join their team! As Customer Service and Office Manager, you will be following up with customers, confirming their orders are correct, taking inbound calls and emails and...


  • United Kingdom IC Resources Full time €35,000 - €45,000

    Customer Service and Office Manager My client is a small med-tech scale-up based just outside of Oxford. They are expanding and are seeking a Customer Service and Office Manager to join their team! As Customer Service and Office Manager, you will be following up with customers, confirming their orders are correct, taking inbound calls and emails and...


  • United Kingdom Rockpool Recruitment Full time

    Part Time Operations and Customer Service Executive - Luxury Tour Operator (Hybrid, 2 days London) The Operations department is pivotal to this, and it is imperative that the quality of work & accuracy of documentation produced is always of the highest standards. This is where you come in - they are looking for someone to work within the Operations team,...


  • United Kingdom Rockpool Recruitment Full time

    Part Time Operations and Customer Service Executive - Luxury Tour Operator (Hybrid, 2 days London) The Operations department is pivotal to this, and it is imperative that the quality of work & accuracy of documentation produced is always of the highest standards. This is where you come in - they are looking for someone to work within the Operations team,...


  • United Kingdom Rockpool Recruitment Full time

    Part Time Operations and Customer Service Executive - Luxury Tour Operator (Hybrid, 2 days London) Our client has an infamous reputation for delivering absolute excellence in everything they do. The Operations department is pivotal to this, and it is imperative that the quality of work & accuracy of documentation produced is always of the highest standards....


  • United Kingdom Rockpool Recruitment Full time

    Part Time Operations and Customer Service Executive - Luxury Tour Operator (Hybrid, 2 days London) Our client has an infamous reputation for delivering absolute excellence in everything they do. The Operations department is pivotal to this, and it is imperative that the quality of work & accuracy of documentation produced is always of the highest standards....


  • United Kingdom Robert Half Full time

    Compliance Assistant**** We are looking for an enthusiastic, self-motivated, inquisitive Compliance Assistant with effective communication and problem-solving skills to join our fast-growing team.You will be hard working with a desire to contribute to the success of a fast-paced and innovative financial services technology firm. You will be joining a...


  • United Kingdom GetScanned Full time

    Do you thrive in a fast-paced environment where clear communication and meticulous organisation are key? Are you passionate about patient care and ensuring a smooth experience? If so, we're looking for a dedicated Operations Manager to join our team! About the role: In this role, you'll play a vital role in coordinating the patient journey for medical...


  • United Kingdom GetScanned Full time

    Do you thrive in a fast-paced environment where clear communication and meticulous organisation are key? Are you passionate about patient care and ensuring a smooth experience? If so, we're looking for a dedicated Operations Manager to join our team! About the role: In this role, you'll play a vital role in coordinating the patient journey for medical...


  • United Kingdom Staysure Group Full time €45,000

    Work Life Balance: Hybrid, 2 days per week at our Northampton or London office ✈️ Telephone interview with a member of Recruitment (30 mins) # With our recent digital transformation, we are eager to find passionate and motivated individuals to join us on our journey to success. As the Content Lead you will be proven wordsmith with a proven talent...