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Business Support
2 months ago
Social Work Coordinator
Islington
Contract
£20.59 per hour
Our client is looking for an experienced Social Work Coordinator.
Children s Social Care is developing practice to help vulnerable children, young
people and their families to make meaningful and sustainable change in their lives. We are
transforming the way we offer help by using Motivational Social Work (MSW) as a foundational
approach to practice, which is grounded in Motivational Interviewing (MI) principles. This
means we are working more purposefully and collaboratively with our service users to help
them achieve their goals.
A Social Work Coordinator (SWC) is a para-professional whose primary function is to provide
enhanced administrative support in meeting the demands of frontline practice. This practical
support is critical in ensuring the child and family social worker s time is used to best effect in
helping families to keep children safe. This requires a high level of understanding of a child and
family social worker s job in helping families to safeguard children.
SWC are the first point of contact for the team from other staff, service users and other
professionals. As an experienced administrator the SWC is expected to anticipate the planning
and preparation necessary ahead of the range of meetings that take place with families or other
professionals. The SWC is also expected to help the social workers they support stay organised.
They manage the team calendar, which shows all meetings for the team so they will be able to
help social workers prioritise their tasks.
Child and family social work is dynamic and responsive to both the local and national landscape,
and the SWC must also adapt to changes within the organisation. The SWC role, as with all
other roles in the Service, should engage in continuous quality improvement by always looking
for ways to improve the way we work to identify gaps in systems and make improvements that
will increase added value to frontline practice.
DUTIES AND RESPONSIBILITIES
1. Take responsibility for promoting and safeguarding the welfare of children and young
person s / vulnerable adults in the care of the service, including undertaking regular Child
Protection training at a level commensurate with role.
2. Create, maintain and improve administrative systems to enable the service to meet its
aims of delivering a high quality service to children and families.
3. Work pro-actively and co-operatively within the service to ensure that timely and accurate
information about activity and performance is produced and collated as required, and
maintain statistical information to agreed deadlines and a high level of accuracy.
4. Develop and maintain good working relationships with other teams within Children s Social
Care, other Council departments and clients referred to the service.
5. Deal sensitively with enquiries or telephone messages, logging calls accurately and alerting
social work staff or managers immediately to any issues requiring immediate attention.
6. Use appropriate databases, Microsoft Office and other ICT systems to produce reports,
spreadsheets and other documents as required supporting the service and assist others in
the use of information technology systems when required
7. Follow guidelines to produce standard written or electronic responses to enquiries from
family members or professionals to tight deadlines.
8. Undertake support tasks on projects as required.
9. Provide an effective diary-management function for social workers in order to effectively
manage meetings, visits, etc.
10. Undertake other duties commensurate to the grade of the post.
ADDITIONAL EXPECTATIONS:
• Carry out duties in the most efficient and effective manner.
• Achieve agreed service outcomes and personal appraisal targets, as agreed by the line
manager.
• Undertake training and constructively take part in meetings, supervision, seminars and
other events designed to improve communication and assist with the effective development
of the post and post holder.
• Carry out duties and responsibilities in accordance with the council s commitment to
customer service excellence and ensure compliance with the customer care standards.
• Be committed to the Council s core values of public service, quality, equality and
empowerment and to demonstrate this commitment in the way duties are carried out.
• Ensure that duties are undertaken with due regard and compliance with the Data Protection
Act and other legislation.
• Carry out duties and responsibilities in accordance with the Council s Health and Safety
Policy and relevant Health and Safety legislation.
• At all times to carry out responsibilities/duties within the framework of the Council's Dignity
for all Policy (Equal Opportunities Policy)
Please visit our website for more job opportunities colbernlimited co uk
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
