Business Intelligence Lead
4 weeks ago
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
• As Business Intelligence manager you are responsible for leading and managing a team of BI specialists, who support data driven decision making across the organisation. This role involves overseeing the development and implementation of Business Intelligence solutions, ensuring data accuracy, and providing strategic insights to drive business growth, good customer outcomes and growth.
• This role requires a deep understanding of business intelligence techniques and services. The role is a technical role and as such you will have a wealth of experience in driving data-driven decision-making across the organisation. You will be able to tackle complex problems using a range of methods, guiding your team through a constant test and learn culture, helping to raise the bar and to help innovate.
• We're looking to innovate the usage of Business Intelligence here at CLUK, to drive self-serve, collaboration, and excellence through the usage of visually appealing data intelligence. Our team is passionate about leveraging data to drive strategic initiatives and deliver good customer outcomes. We foster a dynamic and inclusive work environment, where you can enjoy using your creative skills and drive to use continuous learning.
• We're looking for an individual who is passionate about using business intelligence to have a meaningful impact on our business.
What You'll Do
• Leadership management: lead and manage the BI team, including hiring, training, and performance management. Provide mentoring and guidance to team members to foster professional growth and development. Collaborate with cross-functional teams to align BI initiatives with business goals and priorities.
• Business Intelligence strategy and planning: Develop and execute a comprehensive BI strategy to meet CLUKs analytical needs. Identify opportunities for improving data collection, storage, and analysis processes. Define key performance indicators and metrics to track business performance and progress towards goals.
• Data analysis and reporting: Conduct in-depth data analysis to uncover insights and trends, and present findings to key stakeholders. Design and develop reports, dashboards, and visualisations to communicate complex data in a clear and actionable manner. Ensure data accuracy and consistency across all BI solutions and reports.
• BI tool management: Evaluate, select, and implement BI tools and technologies that best meet the organisation's needs. Oversee the administration, configuration and maintenance of BI platforms and systems. Stay informed about emerging trends and advancements in BI technology and recommend innovations to enhance capabilities.
• Stakeholder engagement: Partner with business leaders and departments to understand their BI requirements and priorities. Collaborate with IT teams to ensure alignment between BI solutions and infrastructure. Communicate effectively with stakeholders at all levels to gather requirements, provide updates, and present insights.
Who You Are
• Likely to have a degree or master's in business administration, Information Systems, Computer Science, or related field.
• Proven experience (7 to 10 years) in business intelligence, data analysis, or a similar role
• Strong leadership and management skills, with the ability to inspire and motivate the team.
• Expertise in BI tools and technologies, such as Power BI, Tableau, or QlikView
• Proficiency in SQL, data modelling, and data visualisation techniques
• Excellent communication and interpersonal skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.
• Strategic thinking and problem-solving abilities, with a focus on driving business impact through data-driven decisions
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.
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