Agile Practice Lead

4 months ago

Potters Bar, United Kingdom Canada Life Full time

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

**Job Purpose**

Leads the Agile Delivery services across the cross-functional CLUK Change Portfolio end to end, utilising and championing Agile, DevOps and Product based delivery approaches to facilitate execution, remove blockers and embed continuous improvement as part of our wider delivery framework.
Defines and implements best-in-class delivery operations focused on Product and Business outcomes aligned to our overall strategy, measured via robust OKR (Objective and Key Result) and KPI (Key Performance Indicator) measurement.

Continually improves the quality of our overall Agile delivery to the business by utilising Agile and Lean principles to continuously remove obstacles, maximise value and reduce overall waste within the delivery of projects to support achievement of our overall strategy.

**Key Duties**
- To drive innovation with the CLUK delivery discipline through working with IT& Change colleagues to adopt and embed Agile and Lean principles to minimise waste and maximise value through the delivery life cycle and the ultimate resolution of business problems via aligned technology, people or process solutions.
- To develop the Agile Delivery Practice through leadership and development of people and core Agile and Lean skills such that Agile delivery becomes known for predictable production lines and consistent delivery of value over the medium term, with Agile becoming the normalised delivery approach within the majority of the change portfolio.
- To develop the understanding of our business and our products within the Agile delivery practice through partnering with key stakeholder areas across our business, enabling team members to deliver strategic workstreams in close partnership with Product and Technical leads.
- To manage the relationship between Product, Engineering, Business Stakeholders, Architecture and Security through regular review and challenge of functional solutions to ensure we are always solving the most critical of our business challenges in the most efficient way.
- To manage the quality of Agile delivery to the business through regular review and assessment of Product roadmaps and value delivery to ensure that all aspects of the solutions designed and delivered meet the requirements of the business and solves the specific business problem
- To proactively develop strong relationships with key stakeholders across the business through regular interaction, support and challenge in order to identify and manage synergies across multiple business aligned teams, and manage associated challenges, issues, risks and gaps that may impact on the quality of change delivery across the business

**Skills/Knowledge/Experience**
- Extensive knowledge of leading an Agile practice within a Financial Services organsiation
- Extensive knowledge of delivery methodologies (Agile, Waterfall, Safe Agile) and their specific pros and cons within a Financial Services environment
- Extensive knowledge of the specific challenges and drivers (such as benefits realisation management) within a major Financial Services organisation
- Strong negotiation and influencing skills and proven relationship builder
- Excellent communication skills at executive level
- Excellent financial management and change/project management skills
- Excellent stakeholder management skills to ensure collaboration and engagement with key functions across the business
- Excellent analytical skills with a strong focus on detail and the ability to aggregate for Executive audiences
- Confident in oral communication and can adapt to the audience, coupled with confident presentation skills
- Confident influencer at all levels
- Highly organised and methodical
- Proven experience in leading large-scale, multi-team, multi-vendor Agile deliveries with budgets up to £10m
- Proven experience of implementing effectively delivery methods at scale, and empirically improving them
- Proven experience in transformation and delivery in a complex, matrix enterprise environment
- Proven team player
- Extensive leadership experience within Financial Services in an Agile delivery practice involving delivering and leading change using Agile and Lean techniques
- Proven experience of understanding the the ke

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