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Technical Writer

4 months ago

Birmingham, United Kingdom Colossus Recruitment Remote Work Freelance Full time
Technical Writer Software Engineering UK Remote This company is a leading innovator in its niche market place . They pride themselves on our cutting-edge technology and commitment to excellence. The team is dedicated to creating impactful solutions that drive progress and enhance the user experience.Job OverviewThey are seeking a skilled Technical Writer to join our dynamic team. The ideal candidate will have a knack for translating complex technical information into clear, concise, and user-friendly documentation. This role involves working closely with our engineering and support teams to document and diagram internal infrastructure tools, as well as creating comprehensive support documentation for end-users.Key Responsibilities- Documentation Development: Create, update, and maintain detailed documentation for internal infrastructure tools, ensuring clarity and ease of use.- Support Documentation: Develop user guides, FAQs, and troubleshooting manuals for end-users, helping to minimize support requests and enhance user experience.- Diagrams and Visual Aids: Design and produce technical diagrams and flowcharts to represent system architectures, processes, and workflows.- Collaboration: Work closely with software developers, engineers, and support staff to gather information and understand the functionalities of various tools and systems.- Content Review: Review and edit technical content produced by other team members for accuracy, clarity, and consistency.- Standardization: Ensure all documentation adheres to company standards and style guides.- Feedback Incorporation: Collect and incorporate feedback from users and stakeholders to continually improve documentation quality.Required Skills and Qualifications- Experience: Minimum of 5 years of experience as a Technical Writer or similar role working in Software Engineering - Education: Bachelor’s degree in Technical Writing, Communication, Computer Science, or a related field.- Technical Proficiency: Familiarity with technical concepts and the ability to understand and explain complex systems.- Tools: Proficiency with documentation tools (e.g., Confluence, MS Word, Google Docs), diagramming software (e.g., Visio, Lucidchart), and version control systems (e.g., Git).- Writing Skills: Excellent written and verbal communication skills with a strong attention to detail.- Analytical Skills: Ability to quickly grasp technical concepts and make them easily understandable in text and visual formats.- Collaboration: Strong interpersonal skills with the ability to work effectively in a team-oriented environment.- Problem-Solving: Creative problem-solving abilities and a proactive approach to gathering information.Preferred Qualifications- Experience with Infrastructure Tools: Prior experience documenting infrastructure tools and systems.- Support Documentation: Experience creating support documentation for a technical audience.- Project Management: Ability to manage multiple projects simultaneously and meet deadlines.- Continuous Improvement: Commitment to continuous learning and improvement.All our roles are UK based. When submitting your application to Colossus, please ensure the following
  • Your CV has your address and postcode.
  • You also have your correct phone number and email address so we can contact you asap regarding your application.
  • For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.