Commercial Director

4 weeks ago


Chester, United Kingdom West Cheshire & North Wales Chamber of Commerce Full time

Together we're well connected

We are the leading organisation representing the business community across West Cheshire and North Wales and have been supporting businesses for over 100 years. As an independent, not for profit organisation, our objectives remain clear: to promote and encourage business for our members and others regionally, nationally and internationally to improve commercial growth and prosperity.

We are proud to be one of 53 Chambers of Commerce accredited to the British Chambers of Commerce and are the only cross-border Chamber in the UK.

We are looking for a Commercial Director to lead and deliver the Chamber's mission, vision, values and strategy

The primary role of the Commercial Director is to oversee the operations and implementation of the Chamber of Commerce strategy.

You will ensure that our member focused business is well-coordinated and productive by optimising its margins, managing its procedures, shaping its resources, and coaching its people.

As our Commercial Director some of your responsibilities will include but are not limited to:

  • Working with the Chamber teams to place membership growth and retention at the forefront of the business objectives.
  • Supporting the CEO wherever possible in relation to any operational tasks
  • Take responsibility and initiative in the smooth running of all business operations
  • Ensuring financial targets and other agreed targets are met in all departments.
  • Together with managers ensure the Chamber's product and service experiences are developed to enhance the member journey.
  • Developing, planning and implementing strategies that align with business goals to promote growth.
  • Prepare budgets, schedules, and other organisational reports as needed.
  • HR - support with all aspects of HR including recruitment, review/appraisal meetings with Team Managers and their individual members of staff. Provide guidance to Team Managers and address any HR issues as they arise. Keeping employees motivated and organising appropriate training.
  • Oversee all Chamber PR, marketing and branding - including giving guidance to other Team Managers when required.
  • BCC Accreditation - support CEO to ensure BCC Accreditations standards are being achieved at all times

About our new Commercial Director:

  • A natural people person who enjoys meeting and speaking to businesses of all sizes across all sectors, from start-ups to corporates and is passionate about helping others.
  • A proven track record of successful business management at the appropriate level.
  • A track record of delivering financially sound business performance through budgetary control and performance management.
  • Must be able to prioritise time to manage all areas of this demanding role effectively.
  • Experience of managing stakeholder relationships

Skills & Abilities of a Commercial Director:

  • Socially at ease, articulate, diplomatic, and politically astute.
  • Adept and confident handling the media.
  • Ability to motivate others to be champions of Chamber initiatives.
  • Commitment to the best business practices for the Chamber.
  • A passion for helping businesses grow and develop with a strong community spirit.
  • Knowledge of the diverse West Cheshire & North Wales economic landscape and business community desirable.
  • Essential: Hold a valid UK Driving licence.

Benefits:

  • Travel allowance, laptop and mobile phone
  • Company healthcare and pension scheme available

The West Cheshire & North Wales Chamber of Commerce is a Disability Confident Committed Employer and has achieved the Silver Armed Forces Covenant Employer Recognition Award



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