Key Account Manager Online EMEA
2 months ago
Key Account Manager Online EMEA (m/f/x)
In this role, you will oversee key online customers such as Zalando wholesale, Zalando marketplace, and ASOS. Your role will involve cultivating strong customer relationships, collaborating closely with retail buying executives, and devising effective business strategies to achieve sales and brand objectives. If you possess expertise in online sales and strong analytical, negotiation, and communication skills, we want to hear from you
Work-life balance is important to us here at Fossil, with this role, you will be able to take advantage of our agile working policy, our core hours are Monday to Friday 10 am - 3 pm beyond this you can work your hours to suit you. We have just moved into a brand new office in the heart of Milton Keynes next to centre:MK and our global working policy is working 3 days in the office and 2 from home.
What You'll Do:
- Develop and execute the B2B Online Sales Accounts business
- Be accountable for meeting Zalando (B2B & B2C) and ASOS sales targets for watches, jewellery, and leather goods
- Manage budgets/forecasts and the P&L for assigned accounts.
- Ensure effective customer management to maximize growth and profit opportunities while fostering strong relationships
- Conduct brand/product presentations for seasonal new releases and launch exclusivities in collaboration with merchants and the GTM team
- Coordinate the annual retailer promotional/sales activities plan
- Perform weekly sales analytics, developing and maintaining reports to maximize sales opportunities and identify risks
- Prepare and conduct internal/external business reviews and operational meetings
- Drive new business opportunities, such as expanding into new marketplaces and improving operational performance and interfaces with marketplace aggregators
Who We're Looking For:
- Highly effective written and verbal communicator
- Experience in 1P and/or 3P marketplaces
- Proven ability in building and maintaining key customer relationships, with experience in managing online sales accounts (including negotiations)
- Profound expertise in Stakeholder Management
- Experience in developing strategic business plans
- High degree of self-motivation and adaptability to change
- Experience in digital marketing tactics and go-to-market preferred
- Proactive in identifying and driving sales opportunities
- Languages: English (must), German (additional language preferred)
At our company, we value individuals who embody our core values:
Authenticity: We celebrate our unique selves; at our core, we're all different, and that's what makes us special
Grit: We're resilient. We bounce back, push through, and set our sights on success
Curiosity: We're not afraid to ask "what if?" or ponder "what's next?"
Sense of Humor: We know how to have fun and not take ourselves too seriously. Seriously
Making an Impact: We don't just aim high; we aim BIG. We perform, and we make a difference
What we offer:
Free Parking Employee Discount on licensed and Fossil brands Birthday Watch Agile working Welcome Watch 25 days holiday plus bank holidays 3 Duvet days Option to buy holiday Simply Health Cash Scheme Pension plan At Fossil, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are an Equal Employment Opportunity Employer dedicated to a policy of nondiscrimination in all employment practices without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, sex and sexual orientation. Anyone requiring special accommodations to our application process please email ukrecruitment@fossil.com and we will assist you.
What does our recruitment process look like?
1. Once you have applied, we will have a look at your CV.
2. If your experience matches what we are looking for, you will be invited to complete a first automated video interview using Cammio. Cammio is a video interviewing platform, you can complete your interview on your own, anytime that works for you.
3. If you ace your video interview, you will be invited to a personal interview, virtually or face-to-face.
Remember, life is short-choose to work somewhere awesome
Our Milton Keynes office is based in Ashton House, 497 Silbury Boulevard, MK9 2LD
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