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Administration Assistant

2 months ago

Saffron Walden, United Kingdom Response Personnel Ltd Full time

Administration Assistant

Salary up to 28,000, dependent on experience

Hours: 08.00 - 16.30 Monday to Friday

Based on site: Saffron Walden

The purpose of the Administration Assistant role is to regularly liaise with partners to manage, track and progress the maintenance and repair of their components from arrival at our facility to their safe return. You will be responsible for regularly reviewing works progress on the workshop floor, working closely with the Engineers, Workshop Manager, Planning, Logistics and Quality to ensure service and delivery does not fall behind and deadlines are met.

You will handle every aspect of managing the administration and customer service processes required to deliver end to end service.

Responsibilities: Administration Assistant

  • Regular liaison with our partners to manage, track and progress the maintenance and repair of components
  • Flag any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
  • Accurately input information into our in house database systems
  • Identify and implement processes to improve quality of service and productivity
  • Handle any customer service issues and complete general administrative duties
  • Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing)
  • Answering incoming phone calls
  • Ensuring company documents are up to date on website.

Skills / Experience: Administration Assistant

  • Ideally experience in the aero engineering sector
  • Knowledge of planning, monitoring and managing workloads to achieve production targets
  • Proficient in relevant software application
  • Proficient in Microsoft Office Suite
  • Team player
  • Good communication skills
  • Excellent planning and organisational skills
  • Analysis and problem solving.

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors.

For information on other roles, we have available please call (phone number removed) for further details.