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Client Relationship Executive

4 months ago

Stamford, United Kingdom The One Group Full time

Join an award-winning team in Stamford who have achieved best employer recently and a constant 5 star trust pilot review They are an industry leader who are looking for a dynamic administrator. Be part of a vibrant, team with incredible career growth potential who are apart of the local community and continue to develop an excellent reputation across the industry.

What You'll Do:

  • You will have a mix of administration tasks to complete to a high standard, detail is key
  • Customer contact is important and being able to support a client, although administration will be your main duty some phone work is required.
  • Have the organisational skills to juggle multiple cases to deadlines
  • Be the main contact for customers with regards to their application and all paperwork documentation
  • Ensure excellent quality of work to ensure their 5-star Trustpilot rating in maintained
  • Collaborate with the other teams to ensure client needs are met
  • Ensure efficient and compliant processing of customer documents
  • Share best practices
  • Keep CRM system up-to-date
  • Handle phone and email communications professionally
  • Delegate tasks the Coordinators as required
  • Keep clients updated on progress
  • Ensure compliance with company procedures

What You'll Bring:

  • Excellent administration skills
  • Stellar written communication skills
  • Confident and professional phone manner
  • Excellent priority and time management
  • Team player and problem solver mindset
  • Commitment to exceptional customer service
  • Computer and numerical skills
  • Ability to work efficiently under pressure
  • Keen attention to detail
  • You will need to drive to reach the location

Ready to take the next step in your career with a lovely bunch of sociable people in a professional and well respected business? Apply now