Current jobs related to Debt Agency Manager - Blantyre - ScottishPower

  • PPC Manager

    2 days ago

    Blantyre, United Kingdom Nine Twenty Recruitment Full time

    Title: PPC SpecialistLocation: Blantyre, Flexible/Remote options availableSalary: FlexibleWe are excited to share a brand new PPC Specialist opportunity that would see the selected candidate driving growth with an expanding, professional B2B debt recovery firm.Our client specialises in Business to Business (B2B) debt recovery, operating with integrity,...

  • PPC Manager

    2 days ago

    blantyre, United Kingdom Nine Twenty Recruitment Full time

    Title: PPC Specialist Location: Blantyre, Flexible/Remote options available Salary: Flexible We are excited to share a brand new PPC Specialist opportunity that would see the selected candidate driving growth with an expanding, professional B2B debt recovery firm. Our client specialises in Business to Business (B2B) debt recovery, operating with...

  • Digital Marketing Specialist

    1 week ago

    Blantyre, South Lanarkshire, United Kingdom Nine Twenty Full time £45,000

    PPC Specialist RoleWe are excited to share a brand new opportunity for a talented PPC Specialist to join our dynamic marketing team at Nine Twenty.As part of our exciting organic growth plans, we're expanding our footprint internationally and seeking a skilled PPC Specialist to help with expansion and reach new markets.Our clients' services are vital in...

  • PPC Specialist

    1 month ago

    High Blantyre, United Kingdom CV-Library Full time

    Title: PPC Specialist Location: Blantyre, Greater Glasgow Salary: Up to £45k We are excited to share a brand new PPC Specialist opportunity that would see the selected candidate driving growth with an expanding, professional B2B debt recovery firm. Our client specialises in Business to Business (B2B) debt recovery, operating with integrity,...

  • PPC Specialist

    3 weeks ago

    High Blantyre, United Kingdom Nine Twenty Full time

    Title: PPC SpecialistLocation: Blantyre, Greater GlasgowSalary: Up to £45k We are excited to share a brand new PPC Specialist opportunity that would see the selected candidate driving growth with an expanding, professional B2B debt recovery firm.Our client specialises in Business to Business (B2B) debt recovery, operating with integrity, professionalism,...

  • PPC Specialist

    1 month ago

    Blantyre, South Lanarkshire, United Kingdom Nine Twenty Full time €45,000

    Title: PPC Specialist Location: Blantyre, Greater Glasgow Salary: Up to £45k We are excited to share a brand new PPC Specialist opportunity that would see the selected candidate driving growth with an expanding, professional B2B debt recovery firm. Our client specialises in Business to Business (B2B) debt recovery, operating with integrity,...

  • PPC Strategist

    1 month ago

    Blantyre, South Lanarkshire, United Kingdom Nine Twenty Full time €45,000

    Title: PPC Specialist We are excited to share a brand new PPC Specialist opportunity that would see the selected candidate driving growth with an expanding, professional B2B debt recovery firm. As part of their exciting organic growth plans, they’re expanding their footprint internationally and are seeking a talented PPC Specialist to help with expansion...

  • Technical Administrator

    1 month ago

    Blantyre, United Kingdom Office Angels Full time

    {"Key Responsibilities": "Key Responsibilities: Create and manage Build of Materials (BOM) and routes on our client's ERP system. Develop detailed product documentation and instruction sheets. Collaborate with manufacturing and vendors throughout the design, procurement, and fabrication phases. Coordinate and source quotes, costings, tracking, and progress...

  • Technical Administrator

    1 month ago

    Blantyre, United Kingdom Office Angels Full time

    {"Key Responsibilities": "Key Responsibilities: Create and manage Build of Materials (BOM) and routes on our client's ERP system. Develop detailed product documentation and instruction sheets. Collaborate with manufacturing and vendors throughout the design, procurement, and fabrication phases. Coordinate and source quotes, costings, tracking, and progress...

  • Administrator

    5 months ago

    High Blantyre, United Kingdom Allstaff Full time

    Daily duties - Manage the reception, which involves answering calls and diverting to the correct department. - Undertaking general administrative tasks - Support various internal teams with the management of external customer portals. - Process new sales opportunities on to CRM database. - Support the Sales-team. - Support the QS with the management of...

  • Administrator

    5 months ago

    High Blantyre, United Kingdom Allstaff Full time

    Daily duties - Manage the reception, which involves answering calls and diverting to the correct department. - Undertaking general administrative tasks - Support various internal teams with the management of external customer portals. - Process new sales opportunities on to CRM database. - Support the Sales-team. - Support the QS with the management of...

  • Administrator

    4 months ago

    High Blantyre, United Kingdom Allstaff Full time

    Daily duties - Manage the reception, which involves answering calls and diverting to the correct department. - Undertaking general administrative tasks - Support various internal teams with the management of external customer portals. - Process new sales opportunities on to CRM database. - Support the Sales-team. - Support the QS with the management of...

  • Service Coordinator

    5 months ago

    High Blantyre, United Kingdom Allstaff Full time

    Responsibilities of the role - Review, close and verify all visits and move to relevant status on internal system. - Cost and submit all Completed jobs for invoicing in required format. - Ensure all queries preventing invoicing are resolved in a timely manner. - Review and resolve all invoice queries. - Ensure all jobs are completed/submitted on the relevant...

  • Customer Service Operator Location: Blantyre

    5 months ago

    High Blantyre, United Kingdom Dunns Food and Drinks Full time

    **Location: Blantyre**: **Salary**: Competitive Dunns Food and Drinks are Scotland’s premier food and drink supplier to the hospitality industry. We source and distribute over five thousand products from essential culinary ingredients to beers, spirits and wines to restaurant kitchens and bars across the country. We are currently looking to recruit...

  • Drinks Beer Buyer

    4 months ago

    High Blantyre, United Kingdom Dunns Food and Drinks Full time

    **DRINKS BEER BUYER** **Location: Blantyre**: One of Scotland’s most historic family businesses, Dunns Food and Drinks Ltd are an award-winning delivered wholesale supplier in Scotland, with a remarkable portfolio of craft beers, wines, spirits and food products from around the world, providing a specialist one stop shop for food and drinks requirements of...

  • Environmental Advisor

    4 months ago

    High Blantyre, United Kingdom Story Contracting Full time

    Story Scotland currently have an exciting opportunity for an Environmental Advisor to join our team based in the Blantyre office - and there has never been a better time to join! **Description** **Key responsibilities** - Support our project teams by providing guidance on environmental regulations, carbon reduction and environmental impact mitigation...

Debt Agency Manager

2 months ago

Blantyre, United Kingdom ScottishPower Full time

Location   Blantyre G72 0HT / Wrexham LL14 4DU / Hybrid

Salary circa £48,000 dependent on experience + 10% bonus

Help us create a better future, quicker

Accountability for the operational performance of external debt collection agencies (DCA's) in the collection of Live debt within the current regulatory and compliance framework. To manage the field and warrant activities with the DCAs. 

What you'll be doing

Recommend and implement account allocation to external DCA's (dependent upon performance) ensuring that target collections and warrants executed.

Performance manage as part of panel management DCA's to establish trends, highlight collection discrepancies thus promoting external agent competition to maximise profitability.

Manage the tender process with procurement to deliver cost structures and collection strategies with external DCA have to minimise costs, maximise collections and optimise trace activity.

Represent ScottishPower to ensure maximum collection and trace potential is achieved and that the company reputation is maintained at all times.

Continuously review the relationships with existing agents by conducting regular visits to agency premises for the purpose of performance reviews and auditing. Deal appropriately with under-performing agents and develop relationships with new agents.

Ensure adherence to Debt Collection Guidelines, Data Protection standards, Information Security and all other regulatory requirements.

To produce robust performance reporting to understand, analyse and challenge key Agency activity trends & variances.

Forecast, control and monitor Legal and Professional budget and communicate costs and benefits associated with alternative courses of action.

Support the Operational Debt Manager in the development of strategic solutions to prevent debt and maximise cash collection - especially with respect to key lessons learned from the DCA processes.

Work with other operational managers across Domestic Debt Operations to enhance awareness of the financial impacts of debt and write offs.

Identify processes that are adversely impacting on Agency activity.

Implement a continuous improvement culture within the team and pro-actively identify problem accounts, patterns and trends.

Minimise CD/CF complaints through the early identification of defective accounts.

Manage the team to ensure that all invoices, remittance processing and daily files between SP and the DCA's are processed within agreed SLA's.

Provide ad hoc support to the Operational Debt Manager as and when required.

What you'll bring

We are seeking a highly skilled and experienced professional to join our team, who possesses strong negotiation techniques and the ability to analyse statistical information effectively. The ideal candidate will have a robust background in SAP, budget management, and control, including forecasting. A thorough understanding of end-to-end ER processes, particularly in debt collection, and familiarity with the current regulatory framework governing this area is essential. The role requires exceptional leadership, organizational, and analytical skills, with a proven track record of managing complex commercial contracts and delivering results in a dynamic environment. Experience with SAP ISU is also highly desirable.

   

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%. 

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

  • 36 days annual leave
  • Holiday Purchase - perfect your work/life balance with extra annual leave
  • Share Schemes
  • Payroll Giving and Charity Matched Funding
  • Technology Vouchers - save more and spread the cost of your technology purchases
  • Electric Vehicle Schemes - to help you transition to green/clean driving
  • Cycle to Work scheme and Public Transport Season Ticket Loans
  • Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
  • Life Assurance (4x salary)
  • Access to Savesmart financial wellbeing support
  • Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers scottishpower.com .

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers scottishpower.com .

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date shown below