Business Engagement Programme Manager

This is an exciting opportunity be lead a small team in the Greater London Authority responsible for delivering employer and trade union engagement programmes to support Londons economy to access the skills it needs to thrive and support Londons workers to gain the skills they need to progress.
In support of the delivery of positive employment outcomes for Londoners and working across skills and employment programmes, focusing first on the Mayors Skills Academies and the Skills Bootcamps for Londoners programmes, work is underway to engage businesses from Londons key sectors to ensure skills training addresses their current and future need, and to ensure they can access talent.
We are now seeking a highly motivated individual to lead this new area of work, identifying opportunities to engage with business to support the development and performance of our programmes, to maximise the number of Londoners supported by the Mayors investment to enter or progress in employment, and to address skills gaps for employers in Londons key sectors.
Demonstrable evidence of delivering employer engagement programmes is a must and achieving results will be crucial for this role. Were looking for a confident communicator who can build relationships with employers and key external stakeholders to deliver impact across Londons key growth sectors.
The successful candidate will lead a small team, so evidence of developing diverse talent and being accountable for performance is a necessary.
About the team
The Skills and Employment Unit is responsible for working with external partners to develop skills and employment strategies for London and managing the Adult Skills Budget, UK Shared Prosperity Fund and programmes such as the Mayors Skills Academies, Skills Bootcamps for Londoners and Skills Capital investment programmes.
Principal accountabilities
Manage the delivery cycle from project development through contracting to contract completion, closure and exit of a portfolio of complex projects, including proactive management and recording of:
financial and outputs performance, maintaining value for money
quality assurance and compliance through regular monitoring and audit of delivery partners and sub-contractors
the claims process to verify the validity, accuracy and eligibility claims paid
milestones, risks and issues
delivery partner negotiations, including contract negotiations.
Lead the team to establish and maintain effective working relationships across a wide range of stakeholders in particular employers to promote engagement and drive delivery of positive employment outcomes across the wider delivery teams programmes.
To strengthen local partnerships and linkages between employers, providers, boroughs, industry representative bodies, the GLA group and internal departments to ensure connectivity and coordination of activities.
Proactively lead on the overall performance of own teams portfolio of projects against financial and output/outcome targets, compliance, quality and risk and collaborate proactively with other Project Managers in the team and other stakeholders in a matrix management arrangement to develop and deliver the teams portfolio of projects and programmes as required.
Effectively line manage, lead and develop a team in order to deliver the objectives of individual projects or programmes within agreed timeframes, within budget, to specification and to operational compliance and quality standards, ensuring that team resources are planned and allocated effectively to meet anticipated demand and respond to changing priorities.
Identify and report on risks and issues as appropriate, and lead on resolution of operational, contractual and performance issues as they arise for own portfolio of projects and the teams.
Hold budget accountability for projects within own and teams portfolio, including responsibility for accurate budgeting, forecasting and compliance with GLA approval processes and all financial and regulatory requirements.
Lead on delivery to time, budget and quality of complex or sensitive corporate or team workstreams, for example programme management activities, programme evaluations, development or improvement of systems and processes to meet audit, programme or corporate requirements, ensuring that matrix project management is implemented effectively where relevant
Person specification
Technical requirements/experience/qualifications
Successful track record of monitoring delivery of complex and large-scale programmes, including delivery through multiple third parties and contract management.
Highly developed interpersonal skills, including the ability to build and manage influential and effective relationships with a diverse range of senior stakeholders, including business, to deliver successful outcomes.
Track record of developing, leading and managing teams, including tackling poor performance, developing talent, and being accountable for the teams performance
Experience of working in a political environment, managing complex or sensitive stakeholder arrangements to achieve positive outcomes for the organisation.
Behavioural competencies
Building & Managing Relationships
is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 3 indicators of effective performance:
Actively engages partners and encourages others to build relationships that support GLA objectives
Understands and recognises the contributions that staff at all levels make to delivering priorities
Proactively manages partner relationships, preventing or resolving any conflict
Adapts style to work effectively with partners, building consensus, trust and respect
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership
Communicating and Influencing
is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.
Level 3 indicators of effective performance:
Encourages and supports teams in engaging in transparent and inclusive communication
Influences others and gains buy-in using compelling, well thought through arguments
Negotiates effectively to deliver GLA priorities
Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
Organisational Awareness
is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 3 indicators of effective performance
Uses understanding of differences between the GLA and its partners to improve working relationships
Helps others understand the GLA and the complex environment in which it operates
Translates changing political agendas into tangible actions
Considers the diverse needs of Londoners in formulating GLA objectives
Helps others understand how the media and external perceptions of the GLA influence work
Managing and Developing Performance
is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLAs objectives and statutory obligations.
Level 3 indicators of effective performance
Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect
Sets clear direction and expectations and enables others to interpret competing priorities
Agrees and monitors challenging, achievable performance objectives in line with GLA priorities
Manages performance issues effectively to avoid adverse impact on team morale and performance
Planning and Organising
is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 3 indicators of effective performance:
Monitors allocation of resources, anticipating changing requirements that may impact work delivery
Ensures evaluation processes are in place to measure project benefits
Gains buy-in and commitment to project delivery from diverse stakeholders
Implements quality measures to ensure directorate output is of a high standard
Translates political vision into action plans and deliverables
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:GLA competency framework.
This role is based at London Fire Brigades Head Office (Union Street SE1 0LL)
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
Application Process& Additional Information
Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role.
If you would like to apply for the role you will need to submit the following:
Up to date CV
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Applications submitted without a Personal Statement will not be considered.

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
On this recruitment campaign, as part of GLAs continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.
Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.
Application closing date: 16th June 2024 at 23:59

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