Pilot Programmes Advisor

4 months ago

Middlesbrough, United Kingdom Triage Central Ltd Full time

**About the role**:The Advisor for Pilot Programmes will report to the Innovation Lead and be responsible for delivering/facilitating innovative ways of helping participants to succeed. This is an exciting opportunity for an experienced Employment Advisor to use their skills to make a real difference and contribute to the decision-making process on how we want to shape our programmes for the future.

A pilot programme is a smaller-scale programme designed to either test the viability of an idea or to allow us to create expertise on how we can work more successfully with specific (or key) groups of participants in various geographies. The pilot(s) could consist of participant/learners from current live programmes, or new referrals sourced externally.

These programmes allow us to support participants & learners in new pioneering ways and could also support us with future bid writing content and potentially influence funders/commissioners on new options and ways to fill gaps in current provision. With this in mind, knowing how to capture, gather and present evidence of programme delivery will be an imperative part of the role.

Initially, this role will work on a ‘Supported Employment’ programme to support participants into a suitable employment opportunity. This programme heavily focuses on building relationships with local employers to create a pathway into work for individuals with health conditions and disabilities. The role will source sustainable employment opportunities for participants as well as promoting collaborative working with employers to support both their needs and the needs of the participant.

Subsequent pilot programmes could include (although not limited to) prison leavers, ESOL, lower-level education returners etc. The post holder will therefore need to have a flexible approach to a fast-paced role with regular changing work commitments.

**Role themes**: Innovation | Performance Delivery | Quality and Continuous Improvement | People Motivation, Coaching and Development | Employer Relationships | People progression.

**Required criteria**:

- Experience of providing intensive support, guidance, and opportunities to individuals with specific needs. For example - autism, learning disabilities, mental health, physical disabilities, criminal records etc.
- Confidence in delivering information and guidance small groups and adapt learning style to suit individual learner needs.
- Providing follow up actions/support during 121 appointments in line with the Service Delivery Model.
- Confident with contacting employers and making relationships with new/existing employers to offer a brokering/speculative approach in order to find the right position for individuals on the programme(s).
- Be imaginative and use own initiative in re-designing the traditional recruitment approach by promoting an easier route into work for those who need additional support.
- Confident in contacting employers to promote job carving, offer a speculative approach and review job role/duties to suit the individual and employer’s needs.
- Able to offer intensive wrap around support to both individuals and employers if a client was placed into a suitable role.
- Able to educate employers on the benefits of taking on an employee that may require additional training/support.
- Involved in the creation of content and offer suggestions to better ways of working during each programme that could improve the Service Delivery Model.
- Experience or working with caseload management tools and keeping records up to date with individual progress.
- Wide experience of working in a target driven environment with proven success of engaging and supporting individuals
- Must have excellent face to face and telephone communication skills with the ability to work on their own initiative.
- An understanding of how to support individuals with complex barriers.
- Strong communication and interpersonal skills
- Good administration skills, including computer/technology, basic numeracy/spreadsheet skills and good written communication/record keeping skills.
- A willingness to learn and ability to adapt to and embrace change.
- Experience in a training, guidance, education or learning environment that supports individuals.
- Must be dynamic and creative.
- Well organised and self-motivated
- Possess high standards and have excellent organisational skills, being able to prioritise workloads and deadlines.
- Ability to positively challenge others.

**Desirable criteria**:

- Knowledge of welfare/benefits system
- Level 3 Information, Advice & Guidance
- Similar experience in a previous role
- Partnership & Engagement experience, working with multiple stakeholders to support a participant journey.
- Other desirable criteria including pre-existing network of employer contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving p

  • Service Advisor

    4 months ago

    Middlesbrough, United Kingdom Evans Halshaw Vauxhall Full time

    **Service Advisor** **Evans Halshaw Vauxhall Middlesbrough** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    4 months ago

    Middlesbrough, United Kingdom Evans Halshaw Nissan Full time

    **Service Advisor** **Evans Halshaw Nissan Middlesbrough** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    3 months ago

    Middlesbrough, United Kingdom Evans Halshaw Nissan Full time

    **Service Advisor** **Evans Halshaw Nissan Middlesbrough** **Salary £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Customer Advisor

    3 months ago

    Middlesbrough, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Arcadia Garden Centre in Newby near Middlesbrough, on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...

  • Warranty Advisor

    4 months ago

    Middlesbrough, United Kingdom Lookers Plc Full time

    Overview: **Lookers, Volkswagen Teesside** **Contract Type: Permanent** **Salary: £28,000 per annum** **Hours: Monday - Friday 8:30am - 5:30pm (40 hours per week)** Chris Watson (Service Manager) is on the hunt for a Warranty Advisor to come and join his fantastic team over at our Volkswagen Teesside Dealership. You will be based within our fantastic...

  • Occupational Health Advisor

    1 week ago

    Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Occupational Health Advisor to join our team at South Tees Hospitals NHS Foundation Trust. As an Occupational Health Advisor, you will play a critical role in providing expert advice and guidance to management and employees on occupational health matters.Key ResponsibilitiesDeliver the full remit...

  • Occupational Health Advisor

    1 week ago

    Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Occupational Health Advisor to join our team at South Tees Hospitals NHS Foundation Trust. As an Occupational Health Advisor, you will play a critical role in providing expert advice and guidance to management and employees on occupational health matters.Key ResponsibilitiesDeliver the full remit...

  • Service Advisor

    3 months ago

    Middlesbrough, United Kingdom Lookers Plc Full time

    Overview: **Lookers Teeside Volkswagen** **Contract Type: Permanent, Full-Time** **Salary: £23,000 - £26,000, plus £4,800 uncapped bonus** **Hours: (42) Monday to Friday and Saturday mornings on a rota** Lookers Teeside Volkswagen is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of a team of...

  • Customer Advisor

    4 months ago

    Middlesbrough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15-20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 11.00pm** **£10.60 per hour** **B&Q MIddlesbrough** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Parts Advisor

    3 months ago

    Middlesbrough, United Kingdom Lookers Plc Full time

    OTE: GBP £28,000.00/Yr. Overview: **Middlesbrough HUB** **Contract: Permanent, full-time** **Hours: 42 hours per week **(between Monday to Friday 08:00 to 18:00 and Saturday on rota 209:00 to 16:00) **Salary: Up to £28,000 OTE** (including basic of £25,000 plus bonus) Are you a Parts Advisor in search of a new challenge? You have arrived at the right...

  • Travel Money Advisor

    4 months ago

    Middlesbrough, United Kingdom Eurochange Full time

    **Do you have a passion for sales?** **Do you enjoy achieving targets?** **Do you put the customer at the heart of every transaction?** **Do you have a confident and charismatic personality?** If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales...

  • Health and Wellbeing Advisor

    3 days ago

    Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewThe Occupational Health and Wellbeing Team at South Tees Hospitals NHS Foundation Trust is seeking a Health and Wellbeing Advisor to join their team. This exciting opportunity will enable the successful candidate to make a positive impact on the health and wellbeing of staff members.Main Duties of the JobThe role of the Health and Wellbeing...

  • Health and Wellbeing Advisor

    3 days ago

    Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewThe Occupational Health and Wellbeing Team at South Tees Hospitals NHS Foundation Trust is seeking a Health and Wellbeing Advisor to join their team. This exciting opportunity will enable the successful candidate to make a positive impact on the health and wellbeing of staff members.Main Duties of the JobThe role of the Health and Wellbeing...

  • Health and Wellbeing Advisor

    21 hours ago

    Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewThe Occupational Health and Wellbeing Team at South Tees Hospitals NHS Foundation Trust is seeking a Health and Wellbeing Advisor to join their team. This exciting opportunity will enable the successful candidate to make a positive impact on the health and wellbeing of staff members.Main Duties of the JobThe role of the Health and Wellbeing...

  • Health and Wellbeing Advisor

    24 hours ago

    Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewThe Occupational Health and Wellbeing Team at South Tees Hospitals NHS Foundation Trust is seeking a Health and Wellbeing Advisor to join their team. This exciting opportunity will enable the successful candidate to make a positive impact on the health and wellbeing of staff members.Main Duties of the JobThe role of the Health and Wellbeing...

  • Call Centre Advisor

    3 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom Focus Resourcing Full time

    Job DescriptionJob Title: Customer Service AdvisorJob Type: Full-timeCompany: Focus ResourcingLocation: MiddlesbroughJob Description:We are seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for handling a high volume of inbound calls in a professional and timely manner,...

  • Home Ownership Advisor

    3 months ago

    Middlesbrough, United Kingdom Thirteen Full time

    **Join us as a Home Ownership Advisor at Thirteen Group!** **Role Overview**: **Thirteen Group** is on the lookout for a** **Home Ownership Advisor to join our Governance team. We have ambitious plans to grow our affordable homes programmes and we’re anticipating an increase in the number of shared ownership new build sales. This is an exciting...

  • Customer Advisor

    4 months ago

    Middlesbrough, United Kingdom Pavers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Service Advisor

    4 weeks ago

    Middlesbrough, United Kingdom Focus Resourcing Full time

    Middlesbrough centre (no parking) Hours (phone number removed)pm Mon-Fri Fully office based for first 3 months then hybrid available 12 Months Fixed Term Contract Our client is holding assessment centre on Monday 9th September You need to have been a resident in the UK for 3+ years for a criminal records and credit reference checks Benefits: Competitive...

  • No7 Advisor

    4 months ago

    Middlesbrough, United Kingdom No.7 Boots Full time

    Middlesbrough, Cleaveland Retail Park Part-Time Permanent The hourly rate for this role is £11.30 - £12.50 depending on location. No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek...