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Performance Manager

4 months ago


Isleworth, United Kingdom idibu Full time
We are looking for a Performance Manager to join Thames Water on a permanent basis.
As a Performance Manager you will be a reliable, diligent, personable, and operationally experienced individual capable of leading the daily compliance function and operations of the third largest STW in the UK: Mogden STW.
The successful candidate will develop and implement an effective operational strategy the Day Operations team. They will be personable and will effortlessly be able to build relationships with their direct reports, the Mogden Catchment leadership team, and contractors alike.
This is a Monday to Friday role.
Base location will be Mogden, TW7 7LW.

What you will be doing as a Performance Manager
  • Frontline Management responsibilities including, but not limited to, oversight of the safety culture of the team, scheduling and prioritisation of works, issuance of TWOSAs where applicable.
  • The successful candidate will work closely with the Catchment Area Services Manager and Operational Impact Liaison on matters such as BES inspections, COMAH compliance, Odour Management and Fly/Mosquito Management.
  • Monitoring and improvement of Asset Availability and operability across the site. Overseeing both proactive and reactive operation tasks to ensure the site remains in compliance and is operable. Additionally, through the Elimination of Waste, the performance manager will identify and implement efficiencies across the sites. (Polymer dosing, %DS improvements etc…)
  • Working closely with the Maintenance Manager and BioResources Manager, the successful candidate will advise upon a reinvigorated Maintenance Schedule for Mogden STW, with a particular focus on driving performance on PSTs.
  • Autonomy in the undertaking of daily site management, particularly concerning contractors.
  • Promoting a conversational and communicative safety culture with a ‘Zero Compromise’ approach. This will include data analysis, devising of Safe Systems of Work and leadership on Safety Stand-downs.
  • The Performance Manager may have to be flexible in undertaking ad-hoc initiatives and tasks that contribute to the holistic improvement of the site.
 What should you bring to the role?
  • Proven experience in an operational environment.
  • Excellent interpersonal and communication skills.
  • A proactive and problem-solving approach.
  • Passion to work within the Mogden Catchment.
  • A proven track record working with and managing contractors.
  • A working understanding of Waste-Water Treatment Processes would be beneficial but not essential.
  • IOSH Managing Safely Qualification.
  • Appointment to issue TWOSAs/eTWOSAs.
  • Appointment to issue secondary permits. (Crane, Hot Works, Confined Space preferable)
 What’s in it for you?
  • Offering a salary up to £47,500 per annum depending on skills and experience.
  • 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
 Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.