Pool Worker Young People Service

1 month ago

Kensington, United Kingdom Hestia Housing Support Full time
We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work in….

Hestia's RBKC Young People's Service provides housing related support and interventions to 45 service users with a range of issues living in 6 accommodation services across the Borough of Kensington and Chelsea. The service is for young people aged 16-25 years with housing and support needs.

This is your opportunity to be part of an exciting service. These young people may be leaving local authority care, be homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The service provides ‘step up' or ‘step down' from other supported accommodation, as appropriate. ​

​The service is focused on promoting independence and preventing dependency, institutional admission and homelessness. We deliver a person-centred approach enabling choice and control for each individual to realise their potential, increasing service users' ability to manage their tenures, supporting access to training, education and employment, and working closely with other providers of support to the individuals including other professional staff and family members. ​

A day in this role looks like….

As a Pool Worker at Hestia, you will play a crucial role in our Mental Health & Complex Needs Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

To deliver housing related support to young people (aged 16- 25 years) and to inspire young people using the service to meet their needs and aspirations in education, employment, training or other areas of interest and value to the individual​

​Improve each client's quality of life; prevent homelessness through promoting or maintaining independent living skills and appropriate move on​

​Provide relevant support in accordance to the client's range of needs via support and safety planning and aspirations assessments and through one-to one keywork sessions​

​To maintain accurate service users' records and all other records relating to the upkeep and maintenance of the service. This includes electronic based records on our organisational system​

​To carry our Housing Management functions including the collection and management of rent, reporting of repairs and managing the beginning and end of tenancies/licences at the schemes​

​Encourage and promote effective multi-agency working to ensure that the risks of services users are mitigated and that the needs and aspirations of service users are met to a high standard, including establishing close contacts with various communities, statutory and voluntary organisations​

​Offer a clear co-production package including promoting events across the service, networking, fundraising, engaging in service users' consultation and facilitating involvement in the development and delivery of the service and organisation​

​Have knowledge of and follow relevant legislation, policies and procedures​

To take part in regular supervisions and annual appraisals, and seek out and take up opportunities for continuous professional development within the service, organisation and externally

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

Excellent interpersonal skills and relationship management skills.​

​Excellent written and verbal communication skills​

​Creative Problem Solving skills including Conflict Resolution​

​Organisation and Planning skill to deliver multiple priorities to tight deadlines​

​Creativity in engaging residents to co-produce initiatives to engage individuals via activity and event planning​

​Ability to use a range of approaches to ensure effective person centred support planning​

​Ability to maximise independence by motivating and supporting service users towards their goals​

​Ability to travel and work across the services when required​

​Working knowledge of Welfare Benefits​

​Excellent literacy and numeracy skills​

​Knowledge and understanding of safeguarding issues and ability to address them appropriately

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered

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