Customer Service Advisor

3 weeks ago


Sunderland Tyne and Wear, United Kingdom Pertemps Full time
We are currently recruiting Customer Service Advisors to work for one of the UKs biggest companies for a 12-week contract with potential for longer fixed-term contracts.

This role will include handling inbound calls, customer queries and complaints over the phone. You will be required to use multiple systems and work quickly, achieving KPI's.

You will receive 2 weeks paid training for the role, ensuring you are equipped with the skills and knowledge to deal with customer needs.

The role is based in office, no hybrid working available.

Requirements
Previous experience working in a UK call centre is essential (6 months or more)
Ability to work under pressure
Comfortable with high call volumes
Excellent computer skills

Details
Location: Doxford Park, Sunderland
Pay: £12.97 per hour
Hours: 37.5 hours per week
Rota: Monday to Friday with some Saturdays
Shifts: 8:00 - 18:30 Monday - Friday | 08:00 - 15:00 Saturday
Start Date: 2nd September 

Consider Before Applying
Any candidates considered for the role will have a DBS check
No holidays will be considered during the 12-week assignment and any appointments must be made out with working hours

Apply today with your most up to date CV and we will be in contact to discuss the role
  • Service Advisor

    4 weeks ago


    Tyne and Wear, United Kingdom TN United Kingdom Remote Work Freelance Full time

    Service Advisor Needed - Kidderminster Main Dealer Basic Salary: £28,000 per annum OTE: £36,000 (uncapped) Working Hours: Monday to Friday, 8:00 am - 5:30 pm, plus 1 in 3 Saturdays Key Responsibilities as a Service Advisor : Provide proactive service to customers for vehicle service, maintenance, or repair work. Arrange courtesy vehicles as...

  • Service Advisor

    4 weeks ago


    Tyne and Wear, United Kingdom TN United Kingdom Full time

    Service Advisor Needed - Kidderminster Main Dealer Basic Salary: £28,000 per annumOTE:£36,000 (uncapped)Working Hours: Monday to Friday, 8:00 am - 5:30 pm, plus 1 in 3 Saturdays Key Responsibilities as a Service Advisor : Provide proactive service to customers for vehicle service, maintenance, or repair work. Arrange courtesy vehicles as necessary. Greet...


  • Tyne and Wear, United Kingdom Cpl Full time

    Role: Customer Service Advisor Rate: £20,000 - £23,500 Duration: 6 month to full time Location: Newcastle – NE27 0BYJob Description:Do you want to work for a company who delivers excellence for our Customers and Colleagues?A company who focuses on our new core values:DeliverCollaborateCommunityCareDo the right thingWe have a long-established...


  • Gateshead, Tyne and Wear, United Kingdom Pertemps Newcastle & Gateshead Full time €22,308

    Customer Service Advisor - German Speaking Full time - 37.5 Hours Per week (Monday to Friday)£22,308 Per annunm We are seeking a Customer Service Advisor who is fluent in German, to join our team in providing exceptional service to our customers in the sales promotions sector. The ideal candidate will be responsible for handling customer calls,...


  • Gateshead, Tyne and Wear, United Kingdom Pertemps Newcastle & Gateshead Full time €22,308

    Customer Service Advisor - German Speaking Full time - 37.5 Hours Per week (Monday to Friday)£22,308 Per annunm We are seeking a Customer Service Advisor who is fluent in German, to join our team in providing exceptional service to our customers in the sales promotions sector. The ideal candidate will be responsible for handling customer calls,...


  • Sunderland, United Kingdom Path2 Solutions Ltd Full time

    Exciting Opportunity in to Join Our Path2Solutions Team as a Customer Service Advisor.Are you a driven individual with a passion for connecting talented individuals with fantastic career opportunities? If so, we want to hear from you! Path2 Solutions is currently seeking enthusiastic and dedicated individuals to join our team as Customer Service Advisor at...

  • Quality Advisor

    3 months ago


    Sunderland, United Kingdom Paragon Customer Communications Full time

    **Title: Quality Advisor** **Salary: £22,731** **Location: Sunderland (travel to various sites will be required)** We are recruiting for a Quality Advisor to join the Digital Mail department at one of Europe's largest communication companies. Working as a team member to the Quality Lead you will ensure that the level of daily quality tasks are completed...

  • Customer Advisor

    3 months ago


    Tyne and Wear, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q scotswood 1007** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...


  • Tyne and Wear, United Kingdom Pertemps Newcastle & Gateshead Full time

    Job DescriptionJob Title: Customer Service AdvisorCompany: Pertemps Newcastle & GatesheadJob Type: Full-timeHours: Monday to Friday, Full-timeSalary: £22,308 per annumWe are seeking a highly skilled Customer Service Advisor who is fluent in German to provide exceptional service to our customers in the sales promotions sector. The ideal candidate will be...


  • Tyne and Wear, United Kingdom Pertemps Newcastle & Gateshead Full time

    Job DescriptionJob Title: Customer Service AdvisorCompany: Pertemps Newcastle & GatesheadJob Type: Full-timeHours: Monday to Friday, Full-timeSalary: £22,308 per annumWe are seeking a highly skilled Customer Service Advisor who is fluent in German to provide exceptional service to our customers in the sales promotions sector. The ideal candidate will be...


  • Sunderland, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 0671117561 Applicants **£11.44 - £14.87 Per Hour** - Full Time**Temporary** **Sunderland, Tyne and Wear** **Customer Service And Call Centre** **Job Description**: **CALL CENTRE ADVISORS** **Full time role** **Based in Sunderland** **May Start** **24 Hour Shift pattern** We are actively looking for call centre customer...


  • Sunderland, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor - Sunderland Riverside, SR5 area.** - Competitive salary range of £24,000 to £30,000 (dependent on experience) - Full and Part-Time roles available - Flexible working hours - Additional holiday scheme - Employee discounts - Life insurance - Private health care Are you a driven individual with a passion for connecting talented...


  • Sunderland, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Doxford** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...


  • Sunderland, United Kingdom Kura Full time

    **Salary**: Up to £22,672.00 per annum Job Details: **Customer Service Advisor** **Location: Sunderland UK** **Contract: Full Time, Permanent Position** As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, with a...


  • Sunderland, United Kingdom Kura Full time

    **Salary**: £22672 + Job Details: **Customer Service Advisor** **Location: Sunderland UK** **Contract: Full Time, Permanent Position** As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, with a Real Living Wage...


  • Sunderland, United Kingdom Kura Full time

    Job Details: **Customer Service Advisor** **Location: Sunderland, UK** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre...


  • Sunderland, United Kingdom Kura Full time

    Salary: Up to £22,672.00 per annum Job Details**:Customer Service Advisor** **Location: Sunderland UK** **Contract: Full Time, Permanent Position** As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, with a Real...


  • Sunderland, United Kingdom Barclays UK Full time

    Customer Service Advisor at Barclays As a Barclays Customer Service Advisor, you’ll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You’ll have empathy, understanding, and a passion for delivering excellent customer service. Full...


  • Sunderland, United Kingdom Castle View Group Full time

    Our client is looking to recruit several Customer Service Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.Duties:Ensuring exceptional customer service is provided to all customers, in line with the service...


  • Sunderland, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Nissan Sunderland** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...