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Logistics Co-ordinator

3 months ago

Tamworth Staffordshire, United Kingdom Pertemps Full time
Logistics Co-ordinator
 
We are looking for experienced logistics Co-ordinators to join our rapidly growing client based in Tamworth on a temporary to permanent basis. Within this role, you will be responsible for providing a high level of customer service to both customers and drivers to ensure satisfaction at all times.
 
Working hours: Monday to Friday  09:30am - 18:00pm
Payrate: £12.02 - Rising once taken on Permanently
Location: Tamworth
 
Responsibilities:
  • Providing Exceptional customer service to all customers and drivers, responding appropriately and professionally to all requests via phone and email.
  • Allocating jobs to drivers and setting accurate time schedules to be followed.
  • Accurate pricing and costing of jobs for both customers and drivers, ensuring company processes are followed.
  • Working effectively as part of a team and assisting where necessary.
  • Maintaining continuous contact with customers and drivers during the process of all deliveries
  • Handling of customer complaints
  • Maximise profit and prevent occurrence of loss making jobs and full awareness of resource available

Requirements:
  • The ability to work well within a fast-paced environment, maintaining a strong customer focus at all times.
  • Strong administration and organisational skills.
  • Previous customer service experience is essential for this role.
  • A strong work ethic with the ability to pay close attention to detail.
  • Previous industry experience is desirable, but not essential.
 
For More information please call Pertemps Tamworth, or Apply now