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Customer Service Advisor/administrator

4 months ago

Hailsham, United Kingdom Grafters Recruitment Consultants Ltd Remote Work Freelance Full time

My client is seeking an experienced Customer Service Administrator who will support their busy sales team, helping to develop and maintain excellent business relationships with their customers.

Working in their Hailsham offices, you will undertake a range of customer service and support duties as well as other Ad Hoc tasks, including but not limited to - taking and dealing with incoming telephone calls and emails, Sales Order Processing, resolving customer enquiries and issues, sending quotations, liaising with warehouse and production teams to facilitate order shipment, and updating contact details on CRM.

Must have competencies:

  • Team player
  • Excellent telephone manner
  • Good written communication skills
  • Computer literate with experience of Microsoft Office applications (outlook, word, excel etc)
  • Attention to detail
  • Well organised
  • Able to build positive working relationships

We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.