Community Care Officer in London)

4 weeks ago


London Greater London England, United Kingdom Spencer Clarke Group Full time

We are seeking a Community Care Officer for a Local Authority Client based in North London.

As a Community Care Officer within Adult Social Care, your role will be pivotal in providing advice, information, and completing referrals for eligible residents and their carers.

About the role:

You will be tasked with delivering key strategic objectives:

* Handle telephone, written, and emailed enquiries professionally, responding to customer needs, complaints, and service requests.

* Provide information and advice to the public, catering to various client groups including Older People, Physical Disability, and Occupational Therapy.

* Maintain detailed records of referrals, specifying client needs accurately.

* Evaluate and process referrals according to agreed eligibility criteria, collecting extra information from referrers, service users, or carers when necessary.

About you:

The successful candidate will have the following skills / experience:

* Relevant experience working with people with disabilities.

* Ability to write memos, letters, and reports.

* Understanding of disability and commitment to equal opportunities

What's on offer:

Salary: £17+ per hour

*may negotiate higher for exceptional candidates, based on experience*

Contract type: 3-6 months minimum, with a high likelihood of extension

Hours: Monday - Sunday, 36 hours per week

How to apply:

* Once your CV is received, if you are successful, you will be contacted.

* Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.



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