Community Care Officer

3 weeks ago

London, United Kingdom Love Success Recruitment Full time

Supporter Care Officer
Supporter Care Officer
Type of charity: Animal charity
Contract length: Permanent
Hours per week: 35, hybrid working with a minimum of two days in the office
Salary: £26-29k depending on experience
Wednesday 8th May 2024  at midnight, interested applicants are encouraged to apply early.
As a Supporter Care Officer, you'll play a vital role in the Fundraising Team, ensuring excellent customer experiences for our valued supporters.
This role involves managing the in-house supporter care function, which includes processing all incoming mail and phone donations, thanking donations, database updates, and response handling of all supporter enquiries. You will excel in providing timely and warm communications that leave supporters feeling appreciated and valued. Ambitious plans are in development to raise the charity's profile and deliver its strategic objectives over the coming years so they can broaden its reach and deepen its impact on dogs, cats, pet owners and communities.
Accurately process all incoming postal and phone donations, and deliver prompt thank you letters that make donors feel valued and appreciated.
Maintain accurate donor records and interactions in their CRM system, Raisers Edge.
Manage and respond to all incoming supporter communication by email, phone, letter, and other channels, ensuring each interaction is addressed promptly and with a warm and personalised approach.
Have experience processing donations, handling supporter requests and juggling multiple projects.
Have demonstrable ability to be polite and tactful when dealing with donors, including when handling complaints.
Be organised: able to multitask and prioritise workload, including organising and planning daily and weekly activities to meet deadlines.
If you share our passion for helping animals in need and thrive in a collaborative, proactive environment, we want to hear from you Join us on our mission to make the world a better place for dogs, cats, pet owners, and communities.
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace.

  • Domiciliary Care Field Supervisor

    1 day ago

    London, United Kingdom Holistic Community Care Full time €25,000

    Domiciliary Care Field Supervisor Holistic Community Care is the lead company in a group of companies operating in the homecare/domiciliary sector, where trained care workers attend to the needs of older and disabled people in their own homes. It is one of the most well-established homecare companies in the UK. It provides thousands of hours of care...

  • Digital Communications Officer

    8 hours ago

    London, United Kingdom CARE International Full time

    CARE International's Secretariat Digital Communications Officer will provide day-to-day support to the management of CARE International’s global platforms (website and social media), monitor performance, and support effective and timely communications planning globally. This is an exciting entry-level position for those passionate about digital...

  • Digital Communications Officer

    2 months ago

    London, United Kingdom CARE International Full time

    CARE International's Secretariat Digital Communications Officer will provide day-to-day support to the management of CARE International’s global platforms (website and social media), monitor performance, and support effective and timely communications planning globally. This is an exciting entry-level position for those passionate about digital...

  • Domiciliary Care Field Supervisor

    1 day ago

    London, United Kingdom Holistic Community Care Full time €25,000

    Domiciliary Care Field Supervisor Clapham THE COMPANY Holistic Community Care is the lead company in a group of companies operating in the homecare/domiciliary sector, where trained care workers attend to the needs of older and disabled people in their own homes. It is one of the most well-established homecare companies in the UK. It provides thousands...

  • Communications Officer

    1 month ago

    London, United Kingdom Central London Community Healthcare NHS Trust Full time

    Are you a proactive and enthusiastic communications professional looking to develop your career in the largest NHS community healthcare trust in England? We are looking for a creative, organised and dynamic Communications Officer to join our central communications team. You will play an active role in planning and delivering our internal and external...

  • Community Dental Officer

    1 month ago

    London, United Kingdom Central London Community Healthcare NHS Trust Full time

    Central London Community Healthcare Trust would like to share the opportunity to be part of a large, well established community and specialist dental service, working amongst a professional, friendly dental team. We work across the boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster. [£44,955-£67,433] pro rata per annum **We are...

  • Domiciliary Care Field Supervisor

    5 days ago

    Larkhall, Greater London, United Kingdom Holistic Community Care Full time

    Domiciliary Care Field Supervisor Clapham THE COMPANY Holistic Community Care is the lead company in a group of companies operating in the homecare/domiciliary sector, where trained care workers attend to the needs of older and disabled people in their own homes. It is one of the most well-established homecare companies in the UK. It provides thousands of...

  • Domiciliary Care Coordinator

    2 days ago

    London, United Kingdom Holistic Community Care Full time

    Domiciliary Care CoordinatorClapham, LondonCompany: Holistic Community Care is the lead company in a group of companies operating in the domiciliary/homecare sector, where trained care workers attend to the needs of older and disabled people in their own homes. Holistic is one of the most well-established homecare companies in the UK. It currently provides...

  • Domiciliary Care Coordinator

    3 days ago

    London, United Kingdom Holistic Community Care Full time €26,000

    Domiciliary Care Coordinator Clapham, London Company: Holistic Community Care is the lead company in a group of companies operating in the domiciliary/homecare sector, where trained care workers attend to the needs of older and disabled people in their own homes. Holistic is one of the most well-established homecare companies in the UK. It currently...

  • Domiciliary Care Field Supervisor

    4 days ago

    Larkhall, Greater London, United Kingdom Holistic Community Care Full time

    Domiciliary Care Field SupervisorClaphamTHE COMPANYHolistic Community Care is the lead company in a group of companies operating in the homecare/domiciliary sector, where trained care workers attend to the needs of older and disabled people in their own homes. It is one of the most well-established homecare companies in the UK. It provides thousands of hours...

  • Domiciliary Care Coordinator

    5 days ago

    Larkhall, Greater London, United Kingdom Holistic Community Care Full time

    Domiciliary Care Coordinator Clapham, London Company: Holistic Community Care is the lead company in a group of companies operating in the domiciliary/homecare sector, where trained care workers attend to the needs of older and disabled people in their own homes. Holistic is one of the most well-established homecare companies in the UK. It currently...

  • Social Care Officer

    1 month ago

    London, United Kingdom Service Care Solutions Full time

    Social Care Officer Job Description London Borough of Islington are looking for a Social Care Officer to complete Face to Face Care Act Assessments in the community, draw up Support Plans where it is identified that the resident has care and support needs, and complete initial reviews of the service provided. This is an unqualified social work position...

  • Domiciliary Care Coordinator

    4 days ago

    Larkhall, Greater London, United Kingdom Holistic Community Care Full time

    Domiciliary Care CoordinatorClapham, LondonCompany:Holistic Community Care is the lead company in a group of companies operating in the domiciliary/homecare sector, where trained care workers attend to the needs of older and disabled people in their own homes. Holistic is one of the most well-established homecare companies in the UK. It currently provides...

  • Communications and Engagement Officer

    1 month ago

    London, United Kingdom Service Care Full time

    Service care Solution are currently recruiting for a Communications And Engagement Officer with Southwark Council. The focus of the role to engage and work with young people, in particular working creatively and collaboratively with the Southwark Youth Parliament to ensure young people's voices are heard and inform service delivery and support the new...

  • Care at Home Officer

    1 month ago

    London, United Kingdom Service Care Solutions Ltd Full time

    Social Care Officer London Borough of Islington are looking for a Social Care Officer to complete Face to Face Care Act Assessments in the community, draw up Support Plans where it is identified that the resident has care and support needs, and complete initial reviews of the service provided. This is an unqualified social work position and the candidate...

  • Residential Care Officer

    1 month ago

    London, United Kingdom Service Care Full time

    I am currently recruiting for a residential care officer to work in Southwark. **Job Summary**; provide support to those in residential care to create a caring and stimulating environment which promotes residents well being. This will include assessing the needs of each client, providing assistance with daily living skills, direct care tasks (dependent on...

  • Communications Officer

    1 week ago

    London, United Kingdom Tower Hamlets Community Housing Full time

    Permanent, Full Time (37.5 hours per week) About THCH When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar – work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call...

  • Care Manager

    2 weeks ago

    London, United Kingdom Hartwig Care Ltd Full time

    Job Description Job Title: Care Coordinator Hartwig Care Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the...

  • Senior Community Care Officer

    4 hours ago

    London, United Kingdom Central and North West London NHS Foundation Trust Full time €40,701 - €48,054

    Programme Officer - Mental Health Access & Demand Employer Central and North West London NHS Foundation Trust Location Wembley Salary £40,701 to £48,054 a year pa inc HCAS Closing date 11 Jun 2024 Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a...

  • Senior Community Care Officer

    4 hours ago

    London, United Kingdom Central and North West London NHS Foundation Trust Full time €40,701 - €48,054

    Programme Officer - Mental Health Access & Demand Employer Central and North West London NHS Foundation Trust Location Wembley Salary £40,701 to £48,054 a year pa inc HCAS Closing date 11 Jun 2024 Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a...