Business Development Manager

3 weeks ago


Manchester, United Kingdom CXC Global Full time

CXC are delighted to be partnering with a market leader in safety solutions to assist in their search for a Business Development Manager. The successful candidate will help strengthen their Sales team in the UK.

Applicants should be driven and enthusiastic with a 'can-do' mentality as well as being self-driven and outgoing. They should have outstanding problem-solving and critical thinking skills along with a “can-do” attitude and a strong sense of perseverance.

They will be able to easily establish trust, credibility, and respect with local clients, and efficiently and effectively communicate customer needs and expectations. They should also be able to efficiently handle a high volume of sales calls to multiple contractors on a daily basis, along with the energy and desire to respond quickly.

In this challenging role as Business Development Manager you will be responsible for actively and independently building up your customer portfolio, especially with different product combinations in existing and new markets.

Purpose of Role:

To contact new/existing customers on behalf of the Company with the primary aim of building rapport to develop a strong long-lasting relationship in order to generate future sales revenue.

Key Results Areas:

Revenue & Profitability

• To generate revenue from existing / new / lapsed account base within the geographical area.

• Ensure that all revenue generation is at an agreed profit margin.

• Management of nominated existing accounts by region.

• Achieve budgeted revenues for all products and services.

• Prepare and implement with Line Manager a sales plan for the region with specified key accounts providing increased revenue projections.

• Where necessary ensure key account aged debt is maintained at agreed levels and take actions necessary to resolve issues.

Business Development

• Visit customers within the geographical area, develop relationships with all key personnel and arrange product demonstrations.

• Grow revenues monthly.

• Work with the Operations Team and Line Manager to promote and develop new revenue streams for all products and services.

• Maximise opportunities to sell all parts of the Total Safety to ensure that all products and services are promoted, and revenue generated.

• Achieving targeted levels of increased revenue for month, quarter and year.

• Develop revenue from all customers where spend is currently at a low level.

• Identify new opportunities.

• Site visits and revenue generation targeting existing and new projects on postcode region

Administration / Organisation

• Completion of all monthly reports.

• Completion of CRM / Salesforce system with pertinent, meaningful information.

• Ongoing maintenance of customer records within CRM /Salesforce system to ensure they are current and accurate.

• Ensure effective planning on a 20-day cycle, ensuring journey planning is accurate.

• Thorough preparation prior to all calls and clear objectives established utilising Business Intelligence information in CRM / Salesforce system and clear communication with colleagues.

Product Awareness

• Develop full understanding of product range and legislation as required.

• Undertake training courses on use of various types of equipment.

• Develop relationships with our suppliers and attend training days at their offices on a regular basis in order to build relationships and understand their products.

Knowledge/background:

• Basic numeracy, IT and literacy skills Knowledge/background

• Flexibility

• Strong interpersonal skills

• Good communication and negotiation skills, to manage expectations

Essential Criteria:

• Highly motivated

• Can demonstrate good commercial acumen

• Desire to work in a customer facing role

• Ability to engage with all internal stakeholders

• Able to work away from home to meet site visit requirements across geographical area Desirable

• Experience in the sector of professional protective and safety equipment or in hire rental, tooling, tools, industrial products or knowledge of legislation and regulations in the field of safety is desirable

• Experience in site sales methodologies

• Negotiation skills at all levels

• Presentation skills, influencing techniques, overcoming objections, communication skills at all levels



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