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Relief Support Worker

4 months ago

Chesterfield, United Kingdom Lighthouse Homes Full time

We are a faith-based charity, creating safe homes and communities for over 100 homeless men & women across South Yorkshire and North Derbyshire

Applicants must be flexible to work at any of our project sites in Rotherham, Chesterfield and Shirebrook areas although preferences will be considered if regular shift patterns are available. 

Day, night and weekend shifts are available on a relief, holiday cover basis. 

Do you want to work alongside people with complex needs and do you have a heart for the vulnerable? Candidates' ethics and values must be in keeping with the Christian faith. 

If this is you, then we would like to hear more about you. 

The main purpose of the job is:

⦁ To ensure the health, safety, security and operational ability of the building and its residents.

⦁ To work effectively as part of a team to achieve this. 

Placement Assessment.

⦁ You will be involved in the selection process that identifies individuals suitable for a place at the Lighthouse. This involves responsibility for applications, assessment interviews and the issues of occupancy offers, at all times ensuring that good practice and equality of opportunity is observed. 

⦁ Maintain waiting lists and ensure maximum occupancy. 

⦁ Inspect empty rooms and specify to manager repair works and/or cleaning to be carried out.

Rent collection, Accounting and arrears recover.

⦁ Where required collect, record and issue receipts for service charges.

⦁ Monitor payment of rent and service charges.

⦁ Fill in housing benefit forms and relevant tenancy forms for new residents.

⦁ Provide general advice to occupants regarding benefit entitlement.

⦁ Work with residents to ensure prompt payment of rent and minimise the risk of arrears.

Responsive, major and cyclical repairs.

⦁ Inspection of property and reporting of day-to-day repairs to manager.

⦁ Ensure agreed repairs and maintenance are carried out promptly and to a high standard.

For further Responsibilities see attachment