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Service Administrator

3 months ago

Liverpool, United Kingdom Perfect Placement UK Ltd Full time
Service Receptionist & Administrator required in Liverpool.
  • Service Reception & Administrator Salary: £25,300 per year
  • Hours: 42.5 hours per week
  • Schedule: Monday to Friday with varied shifts (7am-4pm / 8am-5pm / 9am-6pm)
  • Additional Requirement: Rotational Saturdays as overtime (8am-12pm)
Our client, a well-established Commercial Main Dealer with an excellent reputation, is seeking a highly organised and customer-focused Service Reception & Administrator. In this role, you will be a pivotal part of the service department, ensuring smooth and efficient operations.Key Responsibilities in this Service Administrator role:
  • Maintain accurate service department records and systems.
  • Ensure seamless integration between dealership systems and manufacturer/distributor systems.
  • Conduct all transactions with precision, maintaining clear and accurate records.
  • Provide a consistently professional and courteous welcome to all visitors.
  • Record and promptly deliver messages to the appropriate personnel.
  • Ensure efficient telephone communication, especially during busy times and meetings.
  • Enhance the reputation through all interactions.
  • File completed invoiced job card histories and perform annual archiving of job cards.
  • Maintain order numbers and invoice retail customers as needed.
  • Liaise with clients in person, via email, and over the phone.
  • Review booking availability, schedule vehicles, and accurately document bookings based on customer requirements.
  • Raise defect-related estimates accurately and promptly.
If you are an organised, customer-oriented professional with a passion for delivering excellent service, we would be keen to speak with you about this Service Receptionist & Administration vacancy. If you are interested in hearing more about this Service Administrator vacancy or others we have in Merseyside, please do not hesitate to contact Paul Martin at Perfect Placement today.At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK