General Manager

5 days ago

Wigan, United Kingdom Sodexo Full time

Sodexo Live have a fantastic opportunity for a team-oriented and client focussed individual to become our General Manager based at the renowned Brick Community Stadium.

You will join our amazing team at Wigan and be responsible for maximizing contract profitability and delivering exceptional results, while leading and motivating a high-performing team to meet agreed standards. We are therefore looking for an inspirational experienced leader ideally with a stadium and contract catering background.

In this role you will lead catering and hospitality operations. Reporting to the Catering Services Director, you'll maintain a great relationship with your client and lead your team to deliver incredible events throughout the year, whilst keeping on top of finance, compliance and other tasks that come with running a large venue. We are looking for someone who can provide direction and expertise to the team, driving standards and employee engagement to ensure a highly effective operation.


Main Responsibilities

What you'll do:

  • Maximise the profitability of the contract within area of responsibility and deliver the required results.
  • Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality.
  • Support the Catering Services Director in the development of business strategy in line with current and emerging client needs.
  • Lead and maintain account development plans, as well as supporting the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated.
  • Support the business development and regional management teams in identifying opportunities with other clients to maximise profit and growth.
  • Manage the services and teams to the agreed standards.
  • Ensure that business deadlines and targets are hit.
  • Lead the team and take responsibility when needed, act with initiative, demonstrate energy and enthusiasm.
  • Demonstrate a high level of thought leadership and act as change agent.
  • Champion for retention for Investors in People

For a full list of responsibilities please read the attached job description

The Ideal Candidate

What you bring:

Essential

  • High standard of literacy and numeracy
  • Expertly manage senior and often challenging client relationships
  • Highly developed verbal and non-verbal communication skills
  • Extensive experience in delivering high quality hospitality operations.
  • Proven experience in managing P&L accounts and driving profitability.
  • Proven operational knowledge, skills, and experience in managing multi-site/multi service operations.
  • Management of large and diverse teams
  • Manage multiple workloads and shifting priorities.
  • Deliver excellence in operational service standards and customer satisfaction.
  • Demonstrate resilience when faced with multiple business challenges.
  • Ability to interpret and utilise complex and varied financial and commercial information.
  • Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels.
  • Background in conference and events
  • Achieve set, standards and operate to performance criteria; for example, health and safety, hygiene
  • Self-motivated and able to work on own initiative within a team environment.

Desirable

  • IOSH managing safely qualification
  • CIEH Level 3 qualification

What we offer

We offer a highly competitive salary + bonus and a range of excellent benefits.

Working with Sodexo Live is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

  • Flexible and dynamic work environment
  • Competitive compensation
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

Ready to be part of something greater? Apply today

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.



Keywords:

general manager, catering operations, hospitality, stadium management,

  • General Manager

    13 hours ago

    Wigan, Wigan, United Kingdom BUZZ Bingo Full time

    Exciting Opportunity for a General Manager at Buzz Bingo We are seeking a highly skilled and experienced General Manager to join our team at Buzz Bingo. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and leading a team of dedicated professionals. Key Responsibilities Develop...

  • General Manager

    10 hours ago

    Wigan, Wigan, United Kingdom BUZZ Bingo Full time

    Exciting Opportunity for a General Manager at Buzz Bingo We are seeking a highly skilled and experienced General Manager to join our team at Buzz Bingo. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and leading a team of dedicated professionals. Key Responsibilities Develop...

  • General Manager

    1 day ago

    Wigan, United Kingdom CV-Library Full time

    We have an exciting opportunity for a General Manager to join us here at Buzz Bingo across on the outskirts of Greater Manchester This is a Full Time role. You will work across all opening hours of the business. Paying up to £50,000 depending on experience Join Our Team of Remarkable People At Buzz Bingo, together we’re on a mission to be...

  • General Manager

    4 weeks ago

    Wigan, United Kingdom Buzz Group Limited Full time

    We have an exciting opportunity for a General Manager to join us here at Buzz Bingo across on the outskirts of Greater Manchester This is a Full Time role. You will work across all opening hours of the business. Paying up to £50,000 depending on experienceJoin Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1...

  • General Manager

    3 days ago

    Wigan, United Kingdom BUZZ Bingo Full time

    We have an exciting opportunity for a General Manager to join us here at Buzz Bingo across on the outskirts of Greater Manchester This is a Full Time role. You will work across all opening hours of the business. Paying up to £50,000 depending on experience Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1...

  • Assistant General Manager

    2 weeks ago

    Wigan, Wigan, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at JD Gyms. As a key member of our management team, you will play a crucial role in driving the commercial performance and operational excellence of our business.Key Responsibilities:To assist the General Manager in leading and managing the day-to-day...

  • Assistant General Manager

    2 weeks ago

    Wigan, Wigan, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at JD Gyms. As a key member of our management team, you will play a crucial role in driving the commercial performance and operational excellence of our business.Key Responsibilities:To assist the General Manager in leading and managing the day-to-day...

  • General Manager

    1 day ago

    Wigan, Wigan, United Kingdom Sodexo Full time

    Job OverviewSodexo Live is seeking a highly skilled and experienced General Manager to lead our catering and hospitality operations at the renowned Brick Community Stadium in Wigan. As a key member of our team, you will be responsible for maximizing contract profitability and delivering exceptional results while leading and motivating a high-performing team...

  • General Manager

    10 hours ago

    Wigan, Wigan, United Kingdom Sodexo Full time

    Job OverviewSodexo Live is seeking a highly skilled and experienced General Manager to lead our catering and hospitality operations at the renowned Brick Community Stadium in Wigan. As a key member of our team, you will be responsible for maximizing contract profitability and delivering exceptional results while leading and motivating a high-performing team...

  • General Manager

    2 days ago

    Wigan, Wigan, United Kingdom Sodexo Full time

    Job OverviewSodexo Live is seeking a highly skilled and experienced General Manager to lead our catering and hospitality operations at the renowned Brick Community Stadium in Wigan. As a key member of our team, you will be responsible for maximizing contract profitability and delivering exceptional results while leading and motivating a high-performing team...

  • General Manager

    2 days ago

    Wigan, Wigan, United Kingdom Sodexo Full time

    Job OverviewSodexo Live is seeking a highly skilled and experienced General Manager to lead our catering and hospitality operations at the renowned Brick Community Stadium in Wigan. As a key member of our team, you will be responsible for maximizing contract profitability and delivering exceptional results while leading and motivating a high-performing team...

  • Assistant General Manager

    3 weeks ago

    Wigan, Wigan, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for leading and managing the day-to-day operations of our gym, driving commercial performance, and delivering exceptional customer service.Key Responsibilities:Lead and manage the...

  • General Manager

    5 days ago

    Wigan, Wigan, United Kingdom Sodexo Full time

    Job OverviewSodexo Live is seeking a highly skilled and experienced General Manager to lead our catering and hospitality operations at the renowned Brick Community Stadium in Wigan. As a key member of our team, you will be responsible for maximizing contract profitability and delivering exceptional results while leading and motivating a high-performing team...

  • General Manager

    5 days ago

    Wigan, Wigan, United Kingdom Sodexo Full time

    Job OverviewSodexo Live is seeking a highly skilled and experienced General Manager to lead our catering and hospitality operations at the renowned Brick Community Stadium in Wigan. As a key member of our team, you will be responsible for maximizing contract profitability and delivering exceptional results while leading and motivating a high-performing team...

  • General Manager

    3 weeks ago

    Wigan, United Kingdom Buzz Bingo Full time

    General Manager - Wigan, Lancashire We have an exciting opportunity for a General Manager to join us here at Buzz Bingo across on the outskirts of Greater Manchester. This is a Full Time role. You will work across all opening hours of the business. Paying up to £50,000 depending on experience Join Our Team of Remarkable People At Buzz Bingo,...

  • General Operative

    4 months ago

    Wigan, United Kingdom Service Care Full time

    An excellent opportunity for a General Operative has become available with our client in Wigan. You will be working in the Wigan area as a General Operative. **Permanent Job - General Operative** **Pay - £25,000 - £27,000** **Start - ASAP** **Responsibilities** - You will work on the North West and Central Framework for Network Rail, undertaking railway...

  • General Manager

    3 weeks ago

    Wigan, United Kingdom Buzz Bingo Full time

    General Manager - Wigan, LancashireWe have an exciting opportunity for a General Manager to join us here at Buzz Bingo across on the outskirts of Greater Manchester. This is a Full Time role. You will work across all opening hours of the business. Paying up to £50,000 depending on experienceJoin Our Team of Remarkable People At Buzz Bingo, together we’re...

  • General Manager

    3 weeks ago

    Wigan, WN1, Wigan, United Kingdom Buzz Group Limited Full time

    We have an exciting opportunity for a General Manager to join us here at Buzz Bingo across on the outskirts of Greater Manchester This is a Full Time role. You will work across all opening hours of the business. Paying up to £50,000 depending on experienceJoin Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the...

  • Lead Generator

    3 months ago

    Wigan, United Kingdom 123 Recruitment and Training Full time

    **Job description** **Lead Generator - Outbound - Web leads (Weekly Pay)** **£22,000 Basic OTE £30,000 Uncapped** Main purpose and scope of the role - Excellent communication skills. - A drive and desire to exceed targets. - Proactive and professional at all times. - Excellent time management. - Excellent attention to detail. - Takes a keen interest in...

  • General Administrator

    3 months ago

    Wigan, United Kingdom Bond Personnel Full time

    **Position**:Part-Time General Administrator At Bond, we don't just connect people with jobs - we create meaningful connections that fuel careers and drive excellence. Our team is composed of passionate individuals who envision success, uphold integrity, and relish the satisfaction of delivering top-notch outcomes in a fast-paced, high-performance setting....