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Client Accounts Assistant Manager

3 months ago

Leighton Buzzard, United Kingdom Connells Group HQ Full time
Job DescriptionAt Connells Group, We are recruiting for a Client Accounts Assistant Manager who will be reporting into the Senior Client Accounting Partner. You will be responsible for the day to day management of the Client Accounting team based in Leighton Buzzard. Effectively managing the Team Leaders and delegating workload to ensure efficiency throughout the department and processes and procedures are adhered to.What’s in it for you as our Client Accounts Assistant Manager?Training and development Demonstrable career ladderSupportive and rewarding environment Key responsibilities as our Client Accounts Assistant ManagerEnsure that the department are meeting our SLA’s without exceptionEnsure that the recruitment, managing, training, development and appraisals of staff is undertaken effectively within the departmentEnsure all deadlines, such as end of month management reporting, statement runs and bank reconciliations are metMaintain a high level of customer service for clientsBe a point of escalation for complaints and queries from clients and staffContribute to the development of the department’s policies and proceduresDeputise for the Senior Client Accounting Partner when required Skills and experience required to be a successful Client Accounts Assistant ManagerProven experience in a management roleMotivational leaderOutstanding Customer Service skillsStakeholder managementExcellent verbal and written communication skillsMicrosoft Excel (Intermediate to Advanced level)Experience in Lettings or Estate Agency would be advantageous Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and moreConnells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00399