Current jobs related to Community Shop Manager - London - Spitalfields Crypt Trust


  • London Borough of Harrow, United Kingdom The Body Shop Full time

    The Body ShopWe're a pioneering cruelty-free beauty brand, committed to generating positive economic, social and environmental impact. As a Weekend Shop Manager, you'll drive the store and team to deliver retail excellence, strong sales results and engaging customer experience.Key ResponsibilitiesLead the team to shape a customer-focused store experience,...


  • London, United Kingdom The Spice Shop Full time

    The Spice Shop is a brightly coloured, aromatic shop situated in the heart of Notting Hill. We specialize in hand made spice blends and an extensive array of herbs and spices. Our premium quality spices range from the ordinary to the extraordinary. Our family business has been supplying customers from across the globe for 30+ years. The Spice Shop is...


  • London, Greater London, United Kingdom The Body Shop Full time

    At The Body Shop, we're committed to pioneering cruelty-free beauty and generating positive economic, social, and environmental impact.Your Role in a NutshellAs a dedicated consultant, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.Key ResponsibilitiesLearn and understand our products,...

  • Shop Assistants

    5 months ago


    London, United Kingdom The Spice Shop Full time

    The Spice Shop is a brightly coloured, aromatic shop situated in the heart of Notting Hill. We specialize in hand made spice blends and an extensive array of herbs and spices. Our premium quality spices range from the ordinary to the extraordinary. Our family business has been supplying customers from across the globe for 30+ years. The Spice Shop is...


  • London, Greater London, United Kingdom Brakes Food Shop Full time

    Change Communications OpportunityWe are seeking a skilled Change Communications professional to join our team at Brakes Food Shop. As a Change Communications Specialist, you will be responsible for communicating strategic change programs to our 6,000 frontline colleagues.Key responsibilities include:Developing a holistic change communications plan to support...

  • Shop Manager

    5 months ago


    London, United Kingdom Octavia Full time

    The charity retail division within Octavia is going through a very exciting period of growth. Following the appointment of a new Head of Retail and Area Manager, we have several Shop Manager opportunities across our Central and West London shops. Our shops are instrumental in providing a sustainable source of income to support Octavia’s vital work in the...


  • London, United Kingdom EpicZen Health Shop Full time

    **Join Our Team: Natural Remedies Advisor at EpicZen - The Heart of Wellness** Are you passionate about promoting health and well-being through natural remedies and crystals? EpicZen is not just a health shop; we are a sanctuary of purity and wellness situated in the vibrant neighbourhood of Angel - Islington, London. We take pride in offering supplements...


  • London, United Kingdom EpicZen Health Shop Full time

    **Join Our Team: Natural Remedies Advisor at EpicZen - The Heart of Wellness** Are you passionate about promoting health and well-being through natural remedies and crystals? EpicZen is not just a health shop; we are a sanctuary of purity and wellness situated in the vibrant neighbourhood of Angel - Islington, London. We take pride in offering supplements...


  • London, Greater London, United Kingdom (Top Level) Farm Shop Mayfair Full time

    About the RoleWe are looking for a skilled Butcher to join our fantastic Butchery team at (Top Level) Farm Shop Mayfair.The successful candidate will assist the Group Master Butcher in preparing meat and other products sold in the Farm Shop, while maintaining the butchery counter.Key ResponsibilitiesPrepare and display high-quality meat productsMaintain a...

  • Shop Manager

    5 months ago


    London, United Kingdom Oxfam Full time

    About Us Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and...


  • London, United Kingdom Spitalfields Crypt Trust Full time

    Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup.  Role and responsibilities Greet Customers in a warm, friendly and welcoming manner Always maintain excellent customer relations with clear communication Brew excellent coffee and beverages including ‘latte art’ Prepare orders to customers...

  • Shop Manager

    4 weeks ago


    London, Greater London, United Kingdom Shelter Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Shop Manager in our Boutique by Shelter charity shop in St Johns Wood. As a Shop Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead and motivate a team of...


  • London, United Kingdom Spitalfields Crypt Trust Full time

    Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup.  Role and responsibilities Greet Customers in a warm, friendly and welcoming manner Always maintain excellent customer relations with clear communication Brew excellent coffee and beverages including ‘latte art’ Prepare orders to customers...

  • Shop Manager

    4 weeks ago


    London, Greater London, United Kingdom Greggs Full time

    About the roleWe're looking for a skilled Shop Supervisor to lead our evening shifts. As a key member of our team, you'll be responsible for ensuring the smooth operation of our shop, managing staff, and maintaining high standards of customer service.What you'll doAs a Shop Supervisor, you'll be responsible for:Managing a team of staff to deliver excellent...

  • Shop Manager

    4 weeks ago


    London, Greater London, United Kingdom Greggs Full time

    About the roleWe're looking for a skilled Shop Supervisor to lead our evening shifts. As a key member of our team, you'll be responsible for ensuring the smooth operation of our shop, managing staff, and maintaining high standards of customer service.What you'll doAs a Shop Supervisor, you'll be responsible for:Managing a team of staff to deliver excellent...

  • Shop Manager

    1 week ago


    London, Greater London, United Kingdom COOK Trading Ltd Full time

    Shop ManagerWest Dulwich40hrs£33,Exciting opportunity to lead our shop team in delivering a friendly buzz, excellent retailing and remarkable hospitality.40 hours per week will include some weekend work.As a Shop Manager, you will be responsible for building great relationships with our customers, knowing our food inside out, and leading an excellent retail...

  • Shop Manager

    1 month ago


    London, Greater London, United Kingdom Greggs Full time

    About the roleWe're looking for a skilled Shop Supervisor to join our team at Greggs. As a Shop Supervisor, you'll be responsible for leading a team of colleagues and ensuring the smooth operation of our shop.Key responsibilities• Oversee daily shop operations, including managing stock, maintaining displays, and ensuring high standards of customer...

  • Shop Manager

    1 month ago


    London, Greater London, United Kingdom Greggs Full time

    About the roleWe're looking for a skilled Shop Supervisor to join our team at Greggs. As a Shop Supervisor, you'll be responsible for leading a team of colleagues and ensuring the smooth operation of our shop.Key responsibilities• Oversee daily shop operations, including managing stock, maintaining displays, and ensuring high standards of customer...

  • Shop Manager

    4 weeks ago


    London, Greater London, United Kingdom Greggs Full time

    About the roleWe're looking for a skilled Shop Supervisor to lead our team during evenings. As a key member of our store team, you'll be responsible for ensuring the smooth operation of our shop, providing excellent customer service, and maintaining high standards of quality and safety.Key responsibilities• Manage the shop floor during evenings, ensuring a...

  • Shop Manager

    4 weeks ago


    London, Greater London, United Kingdom Greggs Full time

    About the roleWe're looking for a skilled Shop Supervisor to lead our team during evenings. As a key member of our store team, you'll be responsible for ensuring the smooth operation of our shop, providing excellent customer service, and maintaining high standards of quality and safety.Key responsibilities• Manage the shop floor during evenings, ensuring a...

Community Shop Manager

3 months ago


London, United Kingdom Spitalfields Crypt Trust Full time

Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working that build on our collective strengths. We provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community support, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives. Our integrative approach is based on the concept of ‘Recovery Capital’, a whole-person approach taking into account physical, cultural, social, human and spiritual factors and assets.

With a new corporate strategy and ambitious plans to develop a new brand, new services, and a new innovative approach to charity retail and building links with the community, it’s an exciting time to join SCT.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.

Role and responsibilities

We are looking to recruit a manager for our Aldgate East Charity Shop. The ultimate aim of the Manager’s job is to manage staff, volunteers and available resources to the optimum benefit of SCT, terms of both income and the mission of the Charity in supporting people in recovery from addition, achieved through:

Charity retail management (60%)

Ensuring the safe and profitable running of the shop leading a team of staff and volunteers to motivate them to deliver exceptional customer service to customers and donors; recruiting, training and managing and team according to SCT’s values, policies and procedures. Maximising sales, engagement and impact to achieve set targets to raise Unrestricted Income for charitable objectives by contributing surplus of in excess of £100,000 per annum. Establishing and maintaining effective retail processes and merchandising standards to industry standards of best practice. Maintaining effective stock management. Carrying out shop administration. Interpreting and acting on basic financial reports and KPI’s Taking necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire. Training and supporting staff and volunteers towards ensuring adherence to all health and safety policy and procedures. Ability to work flexibly, including working weekends and on occasion work in other locations when necessary. Managing the shop rota ensuring shop opens within advertised hours with sufficient cover to operate safely.

Community engagement (40%)

Ongoing development of SCT’s community shop as a place of welcome, community connection and engagement. Ensuring that the community shop is a safe and supportive space for everyone, working closely with SCT’s Community Recovery Team to help individuals access specialist support where relevant. Developing a programme of onsite small-scale community activities drawing on the expertise of SCT’s community tutors, local community and SCT’s wider recovery community in their design and delivery. Building and developing relationships with local community agencies, with the support of SCT’s Community Recovery Team, to promote opportunities to support those vulnerable to addiction and/or homelessness.

Continuous improvement#

Developing and maintaining a thorough understanding of the work of SCT. Undertaking relevant tasks as requested by the Area Manager and Director of Retail. Representing the organisation at external meetings and events. Abiding by the policies and procedures of SCT. Attending and completing training courses as required.

Person Specification

Skills and Knowledge

Retail background People management skills Good verbal and written communication skills Ability to work well as part of a team Good IT skills (including MS Office and email) Able to use own initiative Strong interpersonal skills Understanding the range of issues that can make an individual vulnerable to addiction and/or homelessness Empathetic with those experiencing addiction and/or homelessness Communicate well one-to-one and in groups and teams with vulnerable individuals and those in leadership roles, both in informal and formal settings Good listening skills Visual merchandising/window dressing ability Shop administration including finance and Gift Aid Approaches and provision in the support of those with addictions and/or homelessness

Experience

Commercial retail management experience Experience of recruiting and managing volunteers Demonstrable and proven communication skills Demonstrable experience of consistently meeting or exceeding targets Experience of leading successful teams Experience of working with donated goods Charity shop background